The app/pick up process was very difficult and took about an hour. It kept telling me my reservation was expired even though it was within the time frame I had reserved it for. I was then on hold with customer service for about 20 minutes and they were not able to help and had to transfer to another department which had me on hold again for another 20 minutes. It was very frustrating in the moment. Once we got the truck everything was great. It was very clean and easy to drive and load. The return process was smoother
Alquiler de remolques y remolcado en Phenix City, AL en Faith Storage
¿Te mudas de o a Phenix City, AL? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Phenix City, AL 36867 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Phenix City, AL
Remolques de carga
Los remolques de carga en Phenix City, AL son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en Faith Storage!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Phenix City, AL 36867. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en Faith Storage proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Phenix City, AL y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Phenix City, AL en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Had trouble validating account online. Was told by online rep that I needed to see someone in person. There was no one at there. Don't schedule their pickup in a different city and time zone than they request, especially when they have hired moving help they uhaul.
The app was not easy to use I had to call the office for help. They resolved my problem.
Nothing everything was perfect and unique
Alicia Maiden was very helpful I needed help I unloading my truck she made a phone call and there was help. I went on the web site to get helpers and they are all third party no phone numbers just emails I need help.
Pay attention to pick up and drop off times
Continue as is I had no complaints
We were suppose to be at Terrys Grocery then they changed it which was fine. Then we were told that we must must not be late or they would give it away. Had to wait on them to come and open up for a while.
Everyone there was pleasant it was a really easy and quick process to rent the truck.
Not charge so much for hr rates have like a 4hr flat rate
WELL I DON'T THINK YOU GUYS NEED TO IMPROVE ANYTHING THE CUSTOMER SERVICE WAS GREAT THE LADY HANDLING ME WAS TRAINING AND HAVING A HARD TIME WITH THE COMPUTER SYSTEM BUT SHE APOLOGIZED MULTIPLE TIMES EVEN THOUGH IT CLEARLY WASN'T HER FAULT ..... I LET HER KNOW THAT IT WAS COOL & TO TAKE HER TIME.... I RATHER IT TAKE A LONG TIME AND EVERYTHING BE RIGHT THAN FOR IT TO BE FAST SERVICE WITH A LOT OF MISTAKES.... THEY ALSO RENTED ME A TRUCK AT AROUND 4:45PM EVEN THOUGH THEY HAD A RESERVATION AT 10AM..... I ENSURED THEM I WOULD HAVE IT BACK ON TIME && BROUGHT IT BACK THAT SAME NIGHT..... I WORK IN CUSTOMER SERVICE SO I EXPECT A LOT && THEY GAVE ME WHAT I WAS LOOKING FOR PLUS MORE.... THANKS YOU GUYS.... I WILL RECOMMEND THEM TO ANY && EVERYBODY
Great customer service
Internet said price of 50$ ended up paying 101$ for an small truck and only went 10 miles
Everything was great. Wonderful customer service and very friendly! !! I will recommend this location to a friend and /or family member. ...
Send email to customers explaining what they charge they card for. My card was charged twice and I don't know why.
I would definitely recommend this location! The staff was very friendly and helpful!
I returned the equipment early (after hours) and the company just returned it with an incorrect date. I am due a credit on my account and the drop off representative will not change the date because they were closed at the time. I contacted U-Haul customer service and it is noted on the contract the date and time I returned the equipment. This has been a horrific event dealing with this issue.
Reserving the trailer was easy. When I went to pick it up, however, things got difficult. Someone's nephew was running the place. He was about 20 and really had no idea what he was doing. He was, however, very nice. He messed up the transaction and had to redo it. He was not very knowledgeable about how to hook up the trailer.
The service was great!
We did a holiday drop off. Location was closed. But drop was easy
Become better organized and prepared to process customer rental actions. Assist with loading dollies, blankets, etc.. in the truck rather than just piling it up inside the entrance, and have all of the equipment that was requested in the online reservation. This was the worst Uhaul rental experience I have had in our last 3 moves. Was seriously considering Penske prior to this move, and after this experience was really wishing I had gone with the Penske truck.
Make sure u give better explanation and correct information far as rates.. We had uhaul from 3 until 7 am net morning.. Rental fees was 39.95...why u charge my dad 180.00..and employee argue that this is correct.. Spike with Lisa from uhaul she looked at invoice say u can loom and see IRS not right and type info to a manager.. I been waiting all day for a manager and haven't heard back from them yet.. I wouldn't recommend this to anyone... Service is horrible
Communication and customer service
Every one was very nice.
When I brought the uhaul back I was over charged. I was charged double, I explained to the lady that I was over charged and she said that was the correct price because of the mileage. I only traveled about 8 miles at the most. Finally worth me explaining to her that this was totally wrong, she called someone and they explained what she had done wrong and then she gave me the correct amount back.