Uphold the original reservation, instead of choosing a place an extra 10 miles away from start position to acquire more money charge per mile. $.99/ mile on 10x2 miles i didnt agree to, should not have been charged. I was supposed pay $45 to start not $80 then the extra 20 mile I had to drive to pick up and drop off was not ok. Not a good deal. What happened to the $19.95 In town charge? Not a good experience, uhaul didn't provide any of the correct information on pick up and I had to completely redue my reservation. The return procedure was not easy online. My receipt said I dropped it off with 1/8 tank of fuel when it was 1/4. Luckily they didn't charge me for that. Over all very poor experience.Matthew C.
Hooked Up Towing
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pasco, WA 99301
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- 4.0 Average Customer Rating
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I called the location and asked what their closing time was and Cory said it was 5 pm, I told him I would drop off tomorrow being that it was 4:45. Cory said he would stay open until I got there. Thank you CoryWilliam M.
This location was more than 20 miles from my house, causing me to go more than 50 miles over my allotted distance which cost me $55 extra.Curtis L.