Very dirty windshield was the only thing about clean equipment. The key Uhaul person was not there at the scheduled pickup time and I was required to wait at least 30 minutes. Returning went a little smoother, but then I was overcharged. Tracy in marketing was fantastic in helping me with my initial reservation and also with fixing Fox Run's mistakes.Scott W.
Trailer Rental & Towing in Palmer, AK at Fox Run Lodge
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Palmer, AK 99645
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 0.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great customer serviceRichard B.
The inside and bed of truck hasn't been cleaned at all. It was dirty and muddy on the inside. It was a huge hassle to get my truck because they gave my truck away even though I reserved 7 days in advance. They asked me to take a van instead but I was uncomfortable with the height. I had to drive around to find a truck I could rent. It was a big hassle and took a long time to figure out what I was going to do.Kayli T.
Very nice location. Easy transaction.Luke V.
The sign by the front door that reads "if you spit out your gum, I'll kill you" should be replaced with "Please don't spit out your gum"STACY N.
The internet was down at the location and I had to do the agreement over the phone with the regional manager. I never received a contract that was supposed to be emailed to me until in Canada I discovered my email address was wrong. We were in an accident in Canada and I'm finding out that he did not apply the insurance I requested. So, our experience dealing with anchorage/Palmer Uhaul was/is hell! Now that I am where there are more choices for moving trucks I will not use Uhaul again.TONIA C.
Process my turn in and not charge me an extra 440 dollars. I turned it in the day I was supposed to. Now I am supposed to wait until this gets resolved and in the meantime I am out over 400 dollarsTyler B.
The windshield wiper fluid was emptygary G.
Truck had almost no gas when I got it. And the dolly 14$ for two days was unusable. I would like a refund on that part.Lori F.
This dealer went above and beyond on service. U haul should be proud to have them as representatives of their company.Steve B.
Great outfit, look forward to doing business with them again.Douglas G.
Great experience, easyRICK D.
No fault on side of the business. However, again the experience with uhaul was poor. They changed my drop-off location without proper notification so I had to call the 800 number and was provided with an incorrect address which resulted in added 30 miles to the trip. Overall experience was very poor.ISAIAH R.
Make sure the pick up places clean and maintain the trucks I drove almost 400 mile with safety light flashing saying maintenance the vehicleDavid G.
The service I received made a rough time go much easier.January G.
thank you for your services. 5 fivesROSEMARY B.
A mistake was made in the mileage but I called and they gave me complete credit for the mistake ... they (she) could not have been nicer.Cathy L.
I drove from Alaska to Colorado Springs with the U-Haul and car trailer. U-Haul has very good equipment. It was a very good experience with the U-Haul equipmentDave G.
Excellent location!PAMELA D.
Was charged for safe moving insurance ($168.00) and I didn't even know it was offered. Was never told about it and was not offered it...It just showed up on my charges. Angry >:(~ and feeling like I was financially taken advantage of.CLIFF Y.
Very friendly staff and great service!Marie R.
Clean the truck before it is rented back out. The truck was so filthy with mud inside all over the cab that we were afraid of where to sit. When I told the rental place that I was not cleaning up this mess because we had received the truck with the mess I was told that it had been rented for 4 months by a construction company. No excuse!joni H.
Staff was extremely welcoming and friendly.LOUIS D.
I was charged the 14.00 safemove coverage when I did not want it and drove the vehicle, round trip, less than 15 miles. When I asked the woman at the desk regarding the charge she proceeded to tell me, "unless you own the hospital down the street or something and have a check book for the amount needed if you get in a car wreck, you're getting charged the insurance fee". This is the third time I've rented a uhaul, the two other rental places have never charged me for something I did not want and never talked to me in such a condescending manner either. I will definitely not be going back.Paige K.
Two new girls and one grouchy old guy who new the ropes. Spend a little more time and/or care training the new ones. All went well with our local moving rental.Jim B.