Very dirty windshield was the only thing about clean equipment. The key Uhaul person was not there at the scheduled pickup time and I was required to wait at least 30 minutes. Returning went a little smoother, but then I was overcharged. Tracy in marketing was fantastic in helping me with my initial reservation and also with fixing Fox Run's mistakes.
Scott W.
Trailer Rental & Towing in Palmer, AK at Fox Run Lodge
(Distribuidor de U-Haul del vecindario)
4466 S Glenn Hwy
Palmer,
AK
99645
(Mile 36)
(Mile 36)
Contáctanos
4466 S Glenn HwyPalmer, AK 99645
(Mile 36)
Services at this Location:
Location Hours
- Lun.: 1 p. m. - 8 p. m.
- Mar. - mié.: cerrado
- Jue. - sáb.: 1 p. m. - 8 p. m.
- Dom.: 1 p. m. - 5 p. m.
Alquileres locales para mudanzas de ida o en la ciudad en Palmer, AK 99645
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
Comentarios de clientes
- 0.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Great customer service
Richard B.- Rating:
- 2.0
The inside and bed of truck hasn't been cleaned at all. It was dirty and muddy on the inside. It was a huge hassle to get my truck because they gave my truck away even though I reserved 7 days in advance. They asked me to take a van instead but I was uncomfortable with the height. I had to drive around to find a truck I could rent. It was a big hassle and took a long time to figure out what I was going to do.
Kayli T.- Rating:
- 4.0
Very nice location. Easy transaction.
Luke V.- Rating:
- 4.0
The sign by the front door that reads "if you spit out your gum, I'll kill you" should be replaced with "Please don't spit out your gum"
STACY N.- Rating:
- 1.0
The internet was down at the location and I had to do the agreement over the phone with the regional manager. I never received a contract that was supposed to be emailed to me until in Canada I discovered my email address was wrong. We were in an accident in Canada and I'm finding out that he did not apply the insurance I requested. So, our experience dealing with anchorage/Palmer Uhaul was/is hell! Now that I am where there are more choices for moving trucks I will not use Uhaul again.
TONIA C.- Rating:
- 1.0
Process my turn in and not charge me an extra 440 dollars. I turned it in the day I was supposed to. Now I am supposed to wait until this gets resolved and in the meantime I am out over 400 dollars
Tyler B.- Rating:
- 4.0
The windshield wiper fluid was empty
gary G.- Rating:
- 3.0
Truck had almost no gas when I got it. And the dolly 14$ for two days was unusable. I would like a refund on that part.
Lori F.- Rating:
- 5.0
This dealer went above and beyond on service. U haul should be proud to have them as representatives of their company.
Steve B.- Rating:
- 5.0
Great outfit, look forward to doing business with them again.
Douglas G.- Rating:
- 4.0
Great experience, easy
RICK D.- Rating:
- 1.0
No fault on side of the business. However, again the experience with uhaul was poor. They changed my drop-off location without proper notification so I had to call the 800 number and was provided with an incorrect address which resulted in added 30 miles to the trip. Overall experience was very poor.
ISAIAH R.- Rating:
- 2.0
Make sure the pick up places clean and maintain the trucks I drove almost 400 mile with safety light flashing saying maintenance the vehicle
David G.- Rating:
- 5.0
The service I received made a rough time go much easier.
January G.- Rating:
- 5.0
thank you for your services. 5 fives
ROSEMARY B.- Rating:
- 5.0
A mistake was made in the mileage but I called and they gave me complete credit for the mistake ... they (she) could not have been nicer.
Cathy L.- Rating:
- 3.0
I drove from Alaska to Colorado Springs with the U-Haul and car trailer. U-Haul has very good equipment. It was a very good experience with the U-Haul equipment
Dave G.- Rating:
- 5.0
Excellent location!
PAMELA D.- Rating:
- 1.0
Was charged for safe moving insurance ($168.00) and I didn't even know it was offered. Was never told about it and was not offered it...It just showed up on my charges. Angry >:(~ and feeling like I was financially taken advantage of.
CLIFF Y.- Rating:
- 4.0
Very friendly staff and great service!
Marie R.- Rating:
- 3.0
Clean the truck before it is rented back out. The truck was so filthy with mud inside all over the cab that we were afraid of where to sit. When I told the rental place that I was not cleaning up this mess because we had received the truck with the mess I was told that it had been rented for 4 months by a construction company. No excuse!
joni H.- Rating:
- 5.0
Staff was extremely welcoming and friendly.
LOUIS D.- Rating:
- 2.0
I was charged the 14.00 safemove coverage when I did not want it and drove the vehicle, round trip, less than 15 miles. When I asked the woman at the desk regarding the charge she proceeded to tell me, "unless you own the hospital down the street or something and have a check book for the amount needed if you get in a car wreck, you're getting charged the insurance fee". This is the third time I've rented a uhaul, the two other rental places have never charged me for something I did not want and never talked to me in such a condescending manner either. I will definitely not be going back.
Paige K.- Rating:
- 3.0
Two new girls and one grouchy old guy who new the ropes. Spend a little more time and/or care training the new ones. All went well with our local moving rental.
Jim B.