FIRST: When the party that was tying up contract failed to add my last name as follows: CATHERINE KIERNAN, and I repeated it to her twice!! SECOND: THE CONTRACT SAYS LAST NAME UNKNOWN!! "REALLY"!! Then they put the Uhaul was supposed to be dropped off in Las Vegas Nevada. THAT WAS NOT THE CASE AT ALL!! IT WAS A 2 DAY TURN AROUND TO SAME LOCATION WE PICKED IT UP AT!! OVERTURE DR NORTH PALM SPRINGS. THIRD: THEY WANTED TO CHARGE MY CARD AN ADDITIONAL $20. EACH DAY THEY SAID IT WAS LATE !! WHICH IT WAS NOT!! FOURTH: THE PARTY NEVER WENT OVER THE CONTRACT VIA PHONE CALL!! NOT VERY GOOD BUSINESS PRACTICE!!
catherine n
Windy Cove Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Springs, CA 92262
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Customer Reviews
- 3.5 Average Customer Rating
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The location is way out of the way. Truck still had trash in it from previous renter. Truck was dirty The lady who helped me was very nice
Michael MVender was disorganized and there apparently was damage to the vehicle that I did not notice and now I am being held accountable. Pick up location was a convenience store with random desirables coming in and out. Trying to work with them on security footage that may show what happened to the truck prior to my arrival.
J RThe clerk was clueless about returning the truck.
Robert WThis guy was not clueless and ridiculously incompetent
Sevag M