First of all I got charged something totally different from the rate I was quoted then I got charged an extra 100 for what?
Camillia P
RSS Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Paducah, KY 42003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.0 Average Customer Rating
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Not friendly or helpful
GARY HWhen we arrived at the pick up, we did a mobile pick up. I had trouble getting into the website and had to call. The person who answered was very helpful and polite. Gave us the code to the lockbox which was not locked when we got to the box. There were 3 trucks, one was behind the building, one blocked in by a car which looked as if the dashboard was torn out and one truck parked out and ready to go. We assumed that was our truck and left. It was not until we returned the vehicle did, we know we took the wrong truck. I looked at the contract this morning and did not know that the number was the number on the truck. I apologize.
John HOrdered and paid for moving pads that were not in the truck when we picked it up. Location was closed. We should have been informed of this prior to picking it up so we could have known to do online pick up ahead of time instead of having to spend an hour on the phone setting it up. If location knew we were picking up truck, they should have made sure to have moving pads in it.
Robert WSee above comments about the truck
John D