Trailer Rental & Towing in Ottawa, ON at U-Haul Moving & Storage of Innes Road

Moving to or from Ottawa, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Ottawa ON K1C1T1 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Ottawa, ON

Cargo Trailers

Cargo trailers in Ottawa, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Innes Road!

Utility Trailers

Utility trailers are perfect for towing large or oversize cargo in Ottawa ON K1C1T1. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Innes Road provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car Trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Ottawa, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Remolques para motocicleta

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Ottawa, ON online today!

Trailer and Towing Supplies

Enganches de U-Haul para remolque

Ingrese la información de su vehículo y le ayudaremos a encontrar el enganche adecuado para el remolque.

Bolas y montajes de enganche

Comprar bolas de enganche, montajes estándar y de especialidad.

Cableado y luces

Todo lo que usted necesita para enganchar el remolque a su vehículo.

Más accesorios para remolcar y para remolques

Customer Reviews

Geraldine M. en

Grado:

The quick response to our claim of water damage was witnessed by the two employees and gave us directions on how to proceed to the " claims dept."

Glen M. en

Grado:

There was a lineup at the counter and took forever to be served. Make certain you have enough staff on duty.

sean g. en

Grado:

Well when I received the first truck it was all scratched and broken from one end to the other, it had no gas and did not start. The staff did not seem to know what was going on and when I tried to purchase a product from the location they could not seem to find a way of charging me for the product or even scan the item. My credit card was double charged due to the fact that they had to switch my truck. I am very disappointed with the service I received at this location and would highly not recommend u haul location to anyone.

mike v. en

Grado:

Awesome service new trailer!!!!

kumar V. en

Grado:

Super experience both at Innes Road branch and 2720 Queensview Dr

Martin L. en

Grado:

The only thing that was concerning was that we booked a truck from a closer location to us but were later informed by e-mail that the truck was at the Innes location. This is unfair as we had to pay additional mileage. It would be nice if Uhaul had a military discount like the U.S. does. Otherwise our experience with U-Haul was a very positive one.

jessica p. en

Grado:

Nothing

Michele D. en

Grado:

The staff went above and beyond after a mix up renting the same truck twice , the attendant rented me a bigger truck for the same cost.

gerald c. en

Grado:

I could have been given a break on the cost I only had the van for about4 hours but the staff was polite

Alex M. en

Grado:

I found the line up long and not enough staff to assist customers, therefore a long wait.

michael l. en

Grado:

Good service

micheal s. en

Grado:

The customer service rep (Robert L) was especially polite and friendly. He made the experience so pleasant that I will be encouraging my friends to rent from this location!

Ahmed B. en

Grado:

Stay open until 8pm Express check in

Adam S. en

Grado:

I had pre-registered online for a cargo van for 9:30 AM, Wednesday August 8th. I get to the uhaul location 5 minutes early and wait in line for a free customer service cashier. Once it is my turn, both cashier's leave to assist other clients or do God knows what (essentially leaving the till unattended). An employee walks up to the till with a clipboard, pokes around on the computer, and ignores me for a solid 10-15 minutes until I ask to be served...turns out, SHE COULD HELP ME, yet why did I have to wait there? Whose time does pre-registering save? Anyway, I make the trip, bring back the uhaul as requested and want to speak to someone for the drop off. One slow cashier working the till alone (3 customers) and the other one is in the office on his phone, talking about his wife (non work related). Anyway, I see the uhaul / share option and decide to do that, which works great by the way, especially considering the alternative waiting for service from the uhaul staff there. Ultimately this was a sh*t customer service experience. Slow, inefficient. Decent people but not very good at customer service aspect of their job. Make addressing clients a priority...will not return to this location. Uhaul/share is a step in the right direction..

Stephen K. en

Grado:

I used the app to pre sign in. I waited 1.5 hours in line to get my trailer. The person at the desk was very polite and efficient, however a 1.5 hour wait is unacceptable.

JEAN M. en

Grado:

Pick up was very slow... we had to wait for a full 90 minutes to pick up our reserved vehicle. This was very inconvenient, as it made other people late to do their part. The slow service caused a serious chain reaction not only for me and those counting on me, but also for everyone else in line with me.

kevin W. en

Grado:

The only improvement I would suggest would be the drop off/return location. Following the signs has you stop just short of the doors, the staff inside don't seem to be able to see a vehicle stopped there. While there is the Self Return option using uhaul.com/share, I didn't want to be bothered entering all the information myself when I was well within store hours. After waiting over 10 minutes, I entered the building assuming I would find staff busy with other customers, but instead they were sitting at the front desk. It was clear they couldn't see that I had stopped at the return location. The directions tell you not to block the doors when returning the equipment. With that in mind, it would be useful if there was some sort of chime or video to alert staff when a customer is returning equipment.

Gaetan L. en

Grado:

Very good,service.

Louise B. en

Grado:

The service was extremely and possibly intentionally slow without any intention to be quick. The cost is expensive w/ the per km cost. The process which includes uhaul calling a client contact person is unreasonably intrusive. I will never use uhaul again because of this practice which is not done by any other rental organization.

Nicole D. en

Grado:

Nicholas is a pro. He informed me of every important fact I needed to know. In prior years I’ve never had such a thorough walk through. He’s awesome and made moving day an enjoyable experience. Thanks!

Gregory L. en

Grado:

Customer service at front desk was one of the worst I have ever experienced; however, outside, with the gentleman who assisted with hook-up, service was excellent and he just shook his head at the front desk personnel.

Marc B. en

Grado:

Wait time was ridiculous. Waited 20 minutes in line and another 10 for the paperwork... and still didn't have the trailer I rented. All this after having reserved the trailer online and having completed the "express checkout" online which is supposed to cut your wait time in half. What a joke. Attendant was not courteous and manager was unprofessional. I even emailed the manager my concerns and comments but he never replied to my email. It has been 7 days since I sent it. I have rented moving trucks on many occasions and a trailer 3-4 times from other UHaul locations. This one is the worst experience yet.

Helene M. en

Grado:

The rental process and picking up the truck was perfect. However, returning the truck was a nightmare. I was second in line and waited more than half an hour to be served because there was only one counter agent serving customers. Why only one counter agent at the end of the day when people are returning vehicles?The counter agent said he had problems with the database. because it is using the imperial system. Why is the system only in imperial when Canada is in metric?? Even if it's an american company, the system should allow either system according to the country where the service is provided. I will think twice before returning to U-haul. Thank you!

Marc-Andre L. en

Grado:

I did not get the truck i had reserved. I had reserved a 17 feet and i got a 10 feet one. Had to do multiple trips which cost higher in mileage. I was told Uhaul central had booked too many people. I had called the day before and was told I would have my truck on time. They never told me I would not be getting my truck and be stuck in a smaller vehicle. My next move I might not go to uhaul. Can't be sure you will have what you reserved even though you confirm that you will.

Ghisline H. en

Grado:

Loved the online sign in and returning of the vehicle. Easy peasy. Thanks for the great service!

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