Gentleman who helped me was very customer service oriented & explained everything in full detail & made sure I understood everything. Lovely salesperson & will go back to him for another rental in a couple months!!
Charlie G
Jug City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oshawa, ON L1G6Z6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I rented a vehicle for what was intended and agreed upon as a one-day rental. However, upon reviewing my invoice, I noticed that I was charged for an additional day's rent, which does not align with the actual duration of my rental. Regrettably, instead of addressing the billing error, the conversation was redirected towards the benefits of my corporate account and various policies related to in-town moves. It's important to note that my rental was utilized for an out-of-town move, making this diversion not only irrelevant but also dismissive of my primary concern. This experience was disappointing for several reasons. First, the failure to acknowledge and correct a clear billing error undermines the trust and reliability I have placed in your services. Second, the shift in focus from my legitimate concern to unrelated topics felt dismissive and did not provide the customer service quality I expected. As a customer, my expectation is not only for accurate billing but also for responsive and considerate service when issues arise.
hashsham mSunny provide excellent customer service
Althea NRepresentative at this location entire process very easy. Will definitely recommend. Thank you for great service
sachinkumar SVan was not swept out, dirt on the floor, reservation was not met, had to sit on the phone for an hour in the cold waiting to get help before I could access my van and did not get my reservation guarantee even though they messed up!
CALEB H