Location itself was good. It was easy to locate the truck and key box. However, the UHaul app experience was horrible. The app timeouts half the time and then it either makes you restart the check-in process or it ends the check-in process as complete even when you're not complete and unable to finish off the check-in properly - I was unable to properly submit my pictures and initial mileage/gas properly and had to call Uhaul Support for help. The check-in process should have taken 5-10 minutes if the app worked correctly, but instead it took me an hour.
Anand D
Personal Mini Storage Forest City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32810
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everyone was amazing! The wonderful couple were friendly, patient, and super helpful. Our first time using a uhaul was a great experience!
Ariana B👎👎👎👎👎👎
RITA WI found nothing to improve, but I did encounter Awesome!!! Customer Service from Amber & Shaunn❤️ I can only Pray that I spelled his name correctly.💜💙
Carolyn JAmber provided excellent customer service. My truck rental initial dates were at first tentative and she kept me informed of the availability. Additionally, the person that was helping me moved became ill and I needed to put a stop to the move after I already picked up the truck. The person ended up having emergency surgery. It was late on 7/13/23 when I realized that I may need an extra day with the truck and when I called Amber, she checked the inventory and was able to reserve me for another day. To say that my stress level went from 100 to 0 is an understatement. Thanks, Amber, for saving the day!!!
JANET G