Check in service was excellent,check out service outside was below standard.... overall experience was excellent except check out..Shelly B.
Trailer Rental & Towing in Orlando, FL at U-Haul Moving & Storage at S Orange Ave
Orlando, FL 32806
(Orange Ave 2 miles south of Michigan Ave)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- habla español
Alquileres locales para mudanzas de ida o en la ciudad en Orlando, FL 32806
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was over charged & given the wrong key for the cargo van & charged for a different van that I did not use. I tried repeatedly calling the person to fix it but she made it worse. I even took a picture of the van number, mileage, etc on my cell phone. No one is answering my call. HELP!Florence C.
Very unorganized, no explanation or requirements and details discussed.Nadirah L.
Polite and professionalRick C.
After picking up the 6x12 enclosed trailer, I arrived home and noticed the trailers chains weren't even attached to the truck. It was easy to see they were dragging on the ground for a while. The trailer was in need of a good sweeping. I realize I should've check the trailer for cleanliness but the hook-up is always done by a uhaul employee (not optional). I'm not surprised. You're always going to have one or two bad employees no matter where you go.Shawn N.
They had port charlotte for return. Then txt my husbands phone when I had booked it with my phone number to change return spot to 25 miles a way but my husband does not use txt so had hard time with app return do to this.the wooman on the phone had to help that's how I found out they txt my husband. And they marked wrong gas amount in tank. It was only quarter of tank not half.DAWN Y.
Parking/Drop off is kind of confusing.Jessica U.
Open your office on time, not 30 min lateSteven T.
Charged me 80 miles when I only drove 20 in the uhaulSAVANNAHA H.
The reasoning for the non applicable, the trailer was very clean. Staff was very knowledgeable, and extremely friendly. No issues with the staff or cleanliness of the equipment. However, the trailer seemed to shake violently during the trip. We even stopped to rearrange the load, thinking it may have been a tongue weight issue. Not the case. In my personal opinion, the tires may be out of balance. It was a very unpleasant 6 hour drive. I'm 100% positive that the staff had no knowledge of this. And I'm in no way blaming them. They were amazing. We communicated the issues at the return site. Hopefully they get fixed. Otherwise, 10/10 experience.MASON H.
Staff was very friendly, professional, helpful, and the 10' truck was very clean and very comfortable.ANNA CHRISTINE H.
New van -easy in and outANTONIO O.
The general manager, Alexis could not be more difficult and rude to deal with. He left a voicemail on my phone one hour before my scheduled appointment saying they could not complete the scheduled hitch install due to not having the hitch in stock leaving me scrambling. I was closing on my house and needed to be moved out of my house. He did nothing to help me rectify the situation offering any substitutes of trucks to help with my move or seeing if any other stores had hitches in stock. I had to ask him to do that. While trying to figure out what to do or what was going on, he could not have been more rude saying that â€œit shouldn't be a big dealâ€ to have to wait another day or two to see if he got the part in. I ended up paying almost double to have a hitch put on elsewhere. I understand things happen but his unprofessionalism and lack of empathy for my situation was absurd. I only found out he was the general manager later in the day when I came to pick up the trailer I reluctantly wanted to. I would never recommend that location to any of my friends and family in Orlando.CHRISTINA N.
Ensure U haul protects Customers identity. The policy for required ID was not used when someone else obtained a vehicle under my identification. Definitely not cool. Lack professionalismSHERRALL B.
Everything was awesome. Just continue what you are doing nowYVETTE L.
My original reservation could not be honored due to truck availability. Was sent to this location and rented a smaller vehicle with no reduction of rate first my inconvenience. Poor customer service at this location.GREGORY M.
When the uhaul is return they need to check the vehicle in right away. I should have to wait almost 24hrs for my receipt. Then to find out I have been charged for 2 days when I returned the truck within the expected time.SHAKENNA F.
I usually do not write review but I was so hottttt about this one. So My appointment was for 7am, booked online a week ahead, wanted to check in mobile- doesn't work. I was called the night before my appointment and told there was no dollys, they tried to help by calling other locations, no luck. Had intentions of searching to find dollys to rent- inconvenience. Arrived next day, I was told that my reservation would be adjusted because they were overbooked and didn't have a truck available for me to use. Let them know I'm moving today so I need a truck. They moved things around, Received the truck finally with 2 dollys and furniture pads 35 mins later. Got in to drive off the truck gas tank is on E! Barely any gas to even leave. Had to go back and discuss that. Took a picture and was reimbursed for my gas I purchased. Thank you. Got to my moving place- no dollys in the truck! A staff member supposedly forgot and switched my truck with another customer while I was inside. I called immediately, they said they knew of the issue and were sorry, could I come back for the dollys. So they weren't going to notify me!! Very inconsiderate and disorganized so my moving took over 6 hours to even begin. I was only given 1 dolly due to Avaliability from their mistakes, moving took 5x long. I was so upset. The staff members did they best they could and discounted me for my troubles thank you. But this location need to get it together. Too many mistakes and carelessness from most of the staff. Thank you to the supervisor who helped me. That seemed to be the only one who cares. That was the worst uhaul experience I ever had!TIIA C.
Need more details or more explanation when rental and bring backDENISE L.
The initial process was excellent. Great customer service and check in was a breezeLISHIMRA J.
I made a reservation for 2 items (trailer and appliance dolly) more then a week In advance. When I went that morning to rent the items, I was told they didn't have the dolly and if I still wanted it I would need to goto another uhaul location to rent it. Not exactly convenient for me. No explanation on why it was not available from the store manager. Just that if I needed it I would need to go another location to get it. Not sure what the purpose of a reservation is for then.JOSEPH F.
You guys were Great!!!JERMAINE J.
They were very friendly.ROBERTE G.
This is my favorite uhaul in Orlando. Very efficient and friendly staff. Good management is obvious here.STEPHEN N.