Your policy regarding overfilling of the tank sucks. It was moving day, so when my fiance (who doesn't drive) hopped out to fill the tank, I was on the phone with our lawyer and couldn't flag for him not to fill the tank. We only needed to put $20 in the tank - we only drove a total of about 25km - but he, thinking it was like other rental places, filled it. Then, when we took it back to the depot on Mississauga St. In Orillia, we were told that your policy is that you don't credit for an overfill. So, we're out $36 bucks over what we should have put in the car to top it up to the place on the gauge where the fuel was when we took it out that morning.Cynthia M.
5 Rivers Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Orillia, ON L3V3C7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Longer hours and a cleaner vehicle.....Kelvin A.
Like every peice of equipment your locations rent out from there's always problems with your equipment. Sometwis always broken or about to break, not clean, or the price changes. I only use your organization when I absolutely have to. Your stuff is junk compared to other rental outfits, and your milage charges are criminal!IAN T.
everything was great!Susan C.
Code the online reservation to reject Virtual Visa accounts. I arrived expecting to use it, but was forced to find a willing friend to use their credit card. Stressful, and avoidable! Otherwise the rep was courteous and respectful of my situation.Bryan P.