Waiting on hold with your 800 customer service number for over 45 min was pretty aggravating to say the least.Brett P.
Trailer Rental & Towing in Ontario, NY at The Original Door Store
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Ontario, NY 14519
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Trailer was there and the person responsible for the pick-up was very helpful.Joseph C.
The 6x12 trailer was not clean inside when I picked it up. Also I reserved a 5x8 sized trailer and uhaul did not have any of those available within a 50 mile radius and neglected to inform me until the day before pick up.Dillon G.
You all have gone above and beyond my expectations!!! Very pleased and the cost was surprisingly reasonable. Thank you for awesome customer serviceLisa J.
Had to jump through a bunch of hoops to do the virtual pick up. Had to wait an extra hour and a half whilst less than 10 feet from the vehicle while the u haul system rebooted. Customer service was poor and did not offer any discount for the delay, what if it was an emergency. Will not be recommending.Max R.
I needed a pickup truck to haul my boat and it was ready to go as promised. I also needed it longer than I thought and that wasn't a problem either. Very happy, will be going back. Trevor was easy to work with.Peter S.
Very friendly got me in and out fast. I will definitely be a return customerDonald A.
I was not knowingly told I was being charged for 4 extra days. I was told by U-Haul when I ordered the truck and trailer unit that they were giving me 4 extra days included in the rental. I have called my credit card company, Bank of America to dispute the charge and NOT TO PAY IT. The charge is disputed.Charles C.
Excellent service from Trevor!Victoria C.
Trevor was a joy to work with. Very professional and courteous! He made our experience so easy!Victoria C.
Need more leg room in the cabDon P.
Make sure that customers know what is entailed in the processes to get and return trucks before hand on your site so they dont have a clue as to how long takes and for some it may not be so easy to understand. Truck was also tucked between a trailer and someone's boat and had another truck and connected trailer almost to close to get out of the parking spot, but I put it right back where it was when I was done.Moneletto E.
Great courteous service.Paula P.
The man who checked me in was very nice and helpful.April T.
The vehicle was clean however the windshield wipers were really bad and the brakes were really loud so we assumed they're going bad. Half way through my moving the ABS light turned on so I checked the brake fluid and visually inspected the brakes and ABS sensor locations and everything apperead okay. It was a little concerning having brake issues with that large of a vehicle containing the majority of my possessions.Brenn S.
it was awesome they had a brand new truck for me to rent, and i reserved it right from my smart phone.Trevor L.
Private location, we didn't reserve early in the week, but all worked out. He even switched my hitch to proper "setting" for improved towing. Thank you!!!ALISON W.
Car hauler was expensiveThomas V.
Don't guarantee a teuck will be available, then call the day before and say it isnt. And even though rhey tried to make it right, i was still charged the same amount for a smaller truck and trailer. No credit/discount to say "im sorry".Jamie K.
High demand weekend unfortunately pushed me to a not-so-convenient location, but not too bad overall.Scott L.
The office was closed so we used the mobile app for drop off and it worked quite well.Edward S.
All good... positive experience. Higlenn P.
The only difficulty I had was finding the location. Once I figured out where they were at, the service was quick and friendly. I was very pleased with the whole experience.Laurence M.