Original drop off location was closed/unavailable. Had to call customer support and drive to a new location after a day of moving. Not ideal.
Jonathan Amidei
All Seasons Party Supply RV & Boat Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ontario, CA 91762
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Original pick up location was set for Pasadena ca and u-haul canceled my reservation last minute. Reschedule pick up In San Fernando valley and I contact pick up location and 26” truck was not in for me to pick me up. Reschedule another location in Ontario. Had to drive over 75 miles to pick up u-haul rental that was schedule weeks before. I’m not happy that I had to made necessary adjustments to make my move happen.
JOSE VIRGENEven though their posted hours are until 5:00 pm, there was no one there at 4:00 to receive the uhaul. We left it there and completed the online drop off process. We put the dolly inside the cab because we were concerned it would get stolen out of the back of the truck. I will NEVER use that location again.
Nathan ROBINSONHonestly, everything. I've rented U-Haul multiple times over the last decade and I've never needed to call support so often for help with one rental. I'm still expecting to have to contest the final bill.
Desiree MeyetteKeep hiring people like we met.
Robert Chauncey