Unfortunately, I can't give an average + review. We didn't get the dolly (I guess you get it inside - didn't know). The gas wasn't accurate and the mileage was 40 miles off (to U-Haul's advantage). My fault I didn't pics to the link they provide in time but did take picture with 20 minutes of leaving the facility and called to make the office aware. Returned the truck (added 1 day) and explained to the person in the office. Wrote everything down - showed pictures and was assured it would be adjusted. Got a close out receipt which was for the original quote. 7 days later get a receipt without any adjustments. About to call their customer service and go through the WHOLE thing again.
CHERYL P
Firsthand Moving LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Oakland, CA 94607
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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All good
IBRAHIMA SAll good
IBRAHIMA SWe LOVED the man that helped us here he was truly the best
NIKO DThe front desk person was not unprofessional but not pleasant. The cargo van we rented was dirty- dog hair everywhere. The tires were not balanced all showed different tire pressure. There was a dolly in van which we did not request which caused damage to the items we transported. The vibration of this location is low. Lets keep in mind customer service standards have dropped significantly due to Covid. This is the new standard subpar customer service. Especially, in Oakland.
ARAINA H