Check in was entirely too long, prob close to 20 mins as the station tenant was not trained on processes
Gregory M
Miller Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Norfolk, VA 23502
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 2.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The check Out process did not work properly. When I was trying to upload the pictures at the end (step 5 of 5) it was faulty and not recording the pictures through the whole process making me take the same pictures up to 10 times before the app crashed and not letting me finish the process. Other than that, the whole process of renting the van was easy.
Borja GNo walk around vehicle with representative, , truck did have a cracked windshield limited parking area for truck, attendant was friendly and pleasant
Michael AThe store smelled like marijuana and the attendee had no idea about the uhaul return process; however, she did ask if I’d done everything for the return process which triggered me to go back and download the app and follow those instructions which again NOT idea and had it not been broad daylight, I would NOT have been able to complete process because of safety concerns.
Monroe NOne thing that can be done for the customer, is that a receipt is given at the end of the transaction. The store clerk could not print a receipt and after looking thru my text I see a link I can take to get a receipt, but will be charged a $20 convenience fee. How is it convenient to be charged $20 for something I should get at the end of the transaction? Please give customers a receipt to close the sale.
Brian L