The truck had a bad shake/bounce at 50 km/hr and the truck pulled to the right.
Rick Hubert
Harvey Mountain Adventures Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smithers, BC V0J2N2
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Customer Reviews
- 4.0 Average Customer Rating
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Went to pick up truck and nobody was even there to open the gate or give us access to the truck. We had to call, and the workers didn’t even know we were coming. Was very frustrating having people waiting for us and having so many problems getting the truck. The guy did end up coming to open the gate but he didn’t have any time to help us or answer any questions he was just in a rush to get us out of there. Did I mention how frustrating this was?!
Sabrina CurranI had booked a car hauling trailer for our move across canada from smithers, BC to Winnipeg, MB. the day before my scheduled pickup I was informed that the only available trailer was a 6 hr one way drive away in Quesnel, BC. I had to call all around and beg for a tow dolly located in Smithers, BC which led to significant cost and time that I did not have requiring us to remove our driveshaft as our car is AWD. The dolly had straps that had been cut short and just barely reached around our tires and the ratchets were terrifically rusty. The 26' truck seemed in good shape and new enough but I was informed (also the day before pickup) that I was responsible for tire chains, which I had given away with my truck a week prior. It would have been very nice if this was all laid out at the time of booking. The truck was also not properly equipped for winter driving as it did not have an adjustable cover on the front grill. This led to a dangerous situation where the coolant was not maintaining temperature on the highway and if I was not vigilant it would have left me stranded in the cold.
Brad TownsendGet better tires for winter driving
Alexander LoschbergerPicking my truck on an app with my cell was awful and very time consuming. It took almost an hour, not 10 minutes. My truck was also in kms and my app was in miles. Nothing worked as it should.
Shaylynn Watson