Initially when I booked the trailer I was renting online I had given my credit card information. When I went to pick up the trailer not only was the representative from U-Haul not on location but the person at the gas station had no record of my reservation. Reluctantly I was given the trailer after producing the emails I had received from U-Haul when I booked online. Later that day a representative from U-Haul contacted me for my credit card information as well as to fill out additional forms. Beyond the inconvenience of dealing with a representative after the fact, what was the purpose of me filling in all the information online including my credit card information when it was absolutely useless when picking up the trailer?
Mike Lenart
New Liskeard Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Liskeard, ON P0J1P0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There's nothing to improve at that location. It was excellent customer service
Mark BlaisCustomer service. Unable to provide trailer size available on the phone. Unable to reserve a trailer before picking up. Poor service on site. Poor service when bringing the trailer back.
pierre lucPoor service, unable to contact, and the truck was full of trash. you have to talk to HQ to get anything done because the owner is never there
emily knightNo complaints, just excellent service
peter taylor