No one was present for the drop off - although their site states they were open. And the online return would not work.TERESA K.
Trailer Rental & Towing in New Concord, OH at Lucas Auto
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en New Concord, OH 43762
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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The location was closed, so I had to use the app.Shaun F.
Very friendlyHoward K.
Windshield was dirty on inside. Couldn't see out of it at night. Breaks were grinding really bad. Dissatisfied with the truck as a whole.Jon H.
This Uhaul experience was the best I have had in all my moves. Thank you.Donald B.
Great customer service ??Mindy S.
You have a wonderful U-Haul operation in New Concord, OH. Joe Lucas is above and beyond helpful and considerate. We have used his truck for several years to transport our Operation Christmas Child shoeboxes to the drop-off location. He has always been very accommodating to us and we plan to continue with him in the years to come.maureen S.
The owner of this small Auto repair shop is very nice and pleasant to work with.Thomas H.
We had to wait 20 minutes on someone to show up to give us the keys because the online rental wouldn't work!John Cutler C.
Big thanks to Joe Lucas at Lucas Auto. He treats his customers fairly and is very prompt.ALAN W.
I rented the largest trailer- 6'x12'. There was no tongue jack in the trailer. I am 5'5â€ 140lb woman and it was impossible for me to lift the trailer off the ball of my truck in order to unhook. Luckily I had a bottle jack in the garage. It's ridiculous that these trailers aren't equipped with a jack. I realize uhaul may be concerned with theft but in that case they should put a lock on the ball mechanism on the trailer, not make it impossible for a customer to unhook without a man. It's enough to cause me never to rent a uhaul again. Instead I will buy my own trailer with a jack.Leah T.
The only issue we had was the furniture pads. One reaked of gas. The ones we used to protect our wooden furniture left a sticky residue on the furniture, which sort of defeats part of the purpose to the furniture pads.Benny C.
The trailer I rented had mud inside of it.Michelle B.
The blankets I requested were not all available, only a portion. I also requested a furniture dolly which was not available either.Michelle B.
Had to wait 1/2 hour for truck to arrive from previous renter . Truck shook badly at speeds 50 to 55 when loadedearl R.
The guy was friendly.Brian M.
Extremely helpful, I would highly recommend them to anyone to needs a truck.brenda S.
use all GMC equipment, FORD had 13,000 miles and the GMC had 98,000 miles but the GMC had more power & out preformed the FORD.!JIM M.
Lucas Auto is a great representation for your company. Very friendly and efficient.Benedict J.
The truck had damages all over it which we made the guy mark with U'Haul X's. The cab was filthy. The mileage was listed at 8245 and the odometer read 8275. The gas tank read 3/4 and it was marked between 3/4 and 7/8 on the contract. I literally scrubbed the whole inside of the cab before returning and had 7/8 tank of gas. I am honest and I would appreciate your people being honest. Also we were told all the lights were working, but the light on the tow dolly on the drivers side was not working. Also that tow dolly had no shocks on it. I have never rented a tow dolly that was so noisy and caused the truck to want to sway. I kept my speed at 45-55 according to roads and contract.barbara H.
Made it easy for meRICHARD W.
Business was closed when I dropped off on a Sunday evening.JOHN C.
nothing your great.MIKE C.
Joe was very friendly and helpful. He checked all of the equipment and helped my husband get the tow vehicle hitched. He was great!LISA M.
Nothing. They were beyond accommodating!BARB P.