I had to go to another location to pick up my truck. They didn't have the accessories I needed but I still got billed for them. I also got billed for the extra miles that had to drive to go between the two locations as well as to go back to fill out a receipt that I had already filled out on line.
Allan P
Nephi 9 Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nephi, UT 84648
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I arrived 30 minutes early to finish paperwork. I waited over 40 minutes for the desk person. I finally found someone who called her and she finally arrived. Hen I returned the truck again no desk person. Maybe 20 minutes later he arrived. But had to call the manager to check us in. Couldn’t figure out how and the manager told him that she would come and figure it out. They then sent me a receipt later by text.
David BWorst place ever the girl working their swear at me and was a horrible person
Sabrina FWhen I arrived I was told that did not take the size truck and trailer I had was was to go to the other U-Haul dealer in Nephi Utah to turn it in. I had already done the self check in they instructed me to drive both to the other U-Haul which was closed so I did and left it on their lot. Recommend checking with the 1st agents to make sure can accept the vehicles for turn in.
Kenneth WEven though the clerk was there she would NOT check the truck in after 7 pm. the SAME clerk check it in at 7 am the next morning.
Shawna S