The rental pickup location was great, it's the invoicing afterward I'm not happy with. The advertised rate was $0.89/km. I ended up getting charged $1.59/mile which resulted in an extra $8.04 or an additional 9.04 kilometers.
Cindy H
4DFeet Shoe Repair & Orthotics
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nanaimo, BC V9S1N3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent gentleman to deal with.
Alan MImprove the attitude and customer service from this individual.
Robert DGreat customer service I really appreciate it
Elijah HDealing with Frank was great. Answered any question I had. Even stayed open for a little bit to help me out. Wish I went there first. Equipment was easy accessible and ready to go. Unlike the first location. What $#!+ show that was. As for improvement. Frank you got this you don't need no improvement. As for U-Haul. Stop updating your goddamn systems. I was a U-Haul and storage manager also AFM 5 years total. Two biggest complaints. Always trying to make the system better. And never did. And for god sake. Stop stealing from your employees. Stop lining your own pockets. And pay these dealers what they're worth. They do nothing but make money for you guys. So some dam respect to them. They do all the work and you guys the profits. And I know damn well it has nothing to do with vehicle maintenance and blah blah blah. Don't even pay storage towards your vehicle sitting there. But yet if they wanted to put something on your property you damn well charge them wouldn't ya.. yeah I got a bad taste of my mouth for U-Haul. Bunch of crooks... Frank you keep up the good work. I'll recommend you to anybody any day. Cheers
Neil G