The vehicle I reserved was not available. The vehicle was not cleared of snow from the evening before and I had to walk through knee high snow to get to it. Then I had to drive through the deep snow to get it out of the parking lot. Very unprofessional operation overall as the office was very dirty and wreaked of cigarette smoke.glenn B.
Davids Auto Sales
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Musquodoboit Harbour, NS B0J2L0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The truck smelt sour when I picked it up from the bottle depot in Antigonish, and had to drive it two hours in the stench back to Cape Breton. I cleaned the vehicle far better than what I received it and was still charged a cleaning fee. Then, I rush the entire time to make sure I get the truck back on time and I get a late fee. I was assured by the owner that the time was clocked and he pointed to a camera and said he didn't need any paperwork, this was 3pm in the afternoonâ€¦ the paperwork says I dropped it off the next day around 10am and got charged a late fee. So in total, I was charged an extra $70 plus tax for two things that I absolutely made sure I wouldn't get charged for. This is extremely unacceptable.steven R.
I rented a U haul at a Halifax location. The day before I was told I have a 30 min detour to pick up and then 30 min to get to my destination. I felt manipulated to go and get equipment in a random location so you did not have to do it. I rated below average because it's not where I was supposed to pick up. I accepted as I had no alternative date to move and plans were made quite a while back.Paryse C.
David at the pickup was INCREDIBLY helpful. 100 stars for this guy.BREANNE B.
It was very difficult reaching this site by phone. I was told the Uhaul closed at 5:30. In order to avoid the late fee, that would be charged after business hours, we hurried to unpack and clean the truck , so we would return the vehicle before closing. We arrived at 5:15 pm. This can be verified by the CCTV. The Uhaul person had left the depot for the day. I got charged a cleaning fee of $28.00. I was not late and we had swept and cleaned the truck before returning it. I was very disappointed.Debbie H.