Replace the straps that comes loose, and fix the broken fender on this , tow dollyPETRICA P.
Trailer Rental & Towing in Mount Vernon, MO at Brads True Value
(Distribuidor de U-Haul del vecindario)
Mount Vernon, MO 65712
(Just West of E Mt Vernon Blvd from I-44)
Services at this Location:
- Lun. - sáb.: 7:30 a. m. - 7 p. m.
- Dom.: 9 a. m. - 6 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Mount Vernon, MO 65712
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We ran real close to closing time and Shane was very courteous ,he unhooked the car hauler for us and we got a receipt and was on our way,we really appreciated the service after a long haul...Terry R.
I called to get a quote which I felt was reasonable then get to the store and the price was double what I was quotedstacy D.
Great customer service.SHANE A.
Very pleased. Good equipmentDARIN J.
No dolly to turn in. Only transport on contract. No uhaul, at all on contract.Jeanie K.
The staff were very helpful in adjusting my order and made sure I had everything I needed for my long-distance move. Highly recommend.ERICA R.
Great place to rent from all good equipment and professional peopleRicky G.
I was told incorrect information about the drop off time, I had to pay an extra 40 because of itChantae P.
They were friendly and promptrandy B.
We were very frustrated with the billing> it was to be charged to my credit card. I reserved it on Thursday and said I would pick it up Saturday morning. Friday I found out I couldn't do that because of a funeral Saturday morning. I called the business and explained that my son would pick it because I had a funeral to conduct, but I was still paying for it with my credit card. They said fine. When he went to pick it up they made him put down a deposit and then it was all charged to him on Sunday. At first we thought maybe we were both billed but that didn't happen. The truck was fine but I was very disappointed with the business and will not use them again. thank you for taking time to read my complaint.Ken L.
Great service. I had a few questions about a possible rental down the road and they answered them promptly and correctSterling K.
Pick up and return was so easySusan H.
Great experience I will use your services againLawrence W.
This was the worst customer service I have ever received. First it took me 30 mins to pick the truck cause the guy didn't speak English and couldn't find my reservation. His wife had to come out of the office to find it. After she found it they tried to tell me the truck had 1/2 tank of gas in it, there was only 1/4 of a tank. The guy literally went outside the shuck the truck to try to make the gauge change. The truck had sunflower seed in it and a cigarette pack. However the truck itself ran good. When returning the truck the guy chaged me for $62.50. This fee was for gas in the amount of $37.50 (please note I put gas in it before dropping it off) and a cleaning fee of $30.00. This amount was took out of my account within minutes of leaving the key in the box. I recieved an email notify me of this charge. I went back to the store and the guy refunded the money with no problem. However my problem is your company took the money out of my account with 2 mins of me dropping your truck off but it takes you 3 to 5 days to put my money back. This money was money I needed for gas to go see my grandpa that's currently dying, he is in the final stages of dementia and is in hospice. The people I talked to about this matter was very rude and pushy. All they wanted to do was get me off the phone and continued to tell me that it takes 3 to 5 day and how it's my bank that's holding the money. It's not my bank holding the money I checked. I have never been treated so poorly by any company until now. This is my first and last time I will ever use UHAUL for anything. Also I hope you guys have a very Merry Christmas with your family's cause can't go see my grandpa before he passes way cause for your employee mistakes.Jenny R.
None Thank you. They were very careful with all the piecesGlenda B.
Very friendly staffMelissa H.
Pay attention and follow procedures when helping hook up equipment.Hannah H.
They processed the wrong size truck after having to wait for printer paperwork to be completed so took an hour which delayed precious time for a move. After that the UHaul truck experience was ok.xiomara U.
Very helpful, professional and expedient!David S.
I had no issues dropping off, the guy walked through the truck with me and was very helpful and quick getting me checked in and on my way quickly and without incident.Scott P.
The guy who helped me was great. Was really happy with the service. Truck was dirty, the inside windshield was dirty, van smelled like cigarettes. Minor issues but overall great customer service.Luke P.
Great folks! Keep up the good work!Dennis B.
Everything was excellentShauna H.
Used Express check in, but had to redo steps when picking up the car dolly. Some what confused, but overall great experience. Friendly staff.William A.