They did not fill the gas tank up for the next customer. I had to drive to Myrtle Beach during a gas shortage not knowing if I would make it or not. If you get a rental car it comes with a full tank of gas. Should be the same for U-Haul. They game me some used blankets that had mulch on them and packing tape stuck to them. Also after making my reservation at a different location that opens at 7:30am, U-Haul switched me the night before to this one that doesn't open until 9am. Just not cool. It's hard enough to move without these complications causing additional stress. Now I'm really not a fan of U-Haul. Get your act together!John B.
Trailer Rental & Towing in Mooresville, NC at Town & Country Two
(Distribuidor de U-Haul del vecindario)
Mooresville, NC 28117
Services at this Location:
- Lun.- vie.: 9 a. m. - 4:30 p. m.
- Sáb.: 9 a. m. - 12:30 p. m.
- Dom.: cerrado
- 5/31/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Mooresville, NC 28117
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
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Very good experienceMike S.
The attendant was very helpful and the location is near to my destination.THOMAS H.
The lady was pretty rude at the beginning not helping with any questions we had. after we came back to get the trailer an hour later she was more helpful with getting the trailer on my truck.CODY W.
They were very helpful and even upgraded us to larger truck at no charge!Paige R.
I was charged a cleaning fee and other miscellaneous charges. I don't have time to dispute and argue.HARKIRT S.
Very nice lady, but area is kind of small to navigate around.WILLIAM H.
The trucks are parked on a reverse incline, so the fuel reads as full. I got about a mile down the road and it was down to 3/4 of a tank. I feel like that was a more accurate number, but I couldn't change it in my check in once it was submitted. I filled it all the way back up before returning it, but if it was full when I picked it up, then it gets 2.9 MPG so that doesn't seem right. Even at 8 MPG i should have only needed 5 gallons, not 12.8 to fill it. The inside of the truck, both cab and box, were very clean, but the outside definitely could have used a hosing down..I didn't have a previous reservation though, so If it had just been returned hours previous, then that makes sense, as the location was quite busy that day. Didn't hurt functionality at all.brian S.
Same wonderful service. No issues or complaintsSherrisa M.
Associates at pickup were very rude and unhelpful. Truck had damages that were not marked or in the pictures. When I called them to tell them they argued that everything was marked and noted. After much convincing they finally came out to see the areas I was talking about and marked them. I should not have to beg someone to do their job when I'm paying for a service. I was the one who was at risk for paying for damages that I didn't create and they should have been happy to help me. The truck was very dirty inside and out. It took me an hour and a half to wash the windows and the inside of the truck so my wife would even get in it. I had to use an automotive bug remover to get everything off the windshield so I could even see. The inside had dried up liquid Stains all over the dash and cup holders. The seats were very dirty. I had to clean and armor-all the entire interior before using the truck. I would have thought with COVID standards being what they are the truck would have been cleaned out.BRAD D.
There were loose sunflower seeds in the drivers door that I left when I returned vehicle. Also, very disappointing to find that this particular uhaul did not come with a ramp and had to lift everything up into the uhaul. I returned a day earlier than scheduled. Feel like I should get a discount due to the items mentioned above.RACHEL W.
Excellent Service. The Lady at this location was so nice, professional and with awesome customer service skills. 10 Star Service.Johnny S.
Minor, just stating them to be thorough: 1. Small issue with cleanliness of truck (trash behind passenger seat 2. Truck and key were not in locations where on-line check-in picture indicated 3. Couldn't find the key at first and called a regional office ... still waiting for a return call 4. I had personal issues following the on-line check-in process. My bad!Bill R.
Very easy to complete rental agreement. Lady was very efficient and acted like she valued my business.Avery W.
There is another one the same distance. customer service was more friendly. I have gone there before and only signed up for this one by accident on line. I could hardly hear the sales person on the phone even with speaker on high. At the other place they were there to answer questions. . Here it was heres the keys by now.david T.
Not enough parking for after hours drop offANDY V.
Very friendly serviceSHARI B.
Poor customer service, cannot trust people at this location. Please make sure that you take pictures of the van before you leave the place while returning otherwise they will charge you for nothing. I'm not sure how there is a fuel charge after filling the gas on what I owe them. They will never respond to the calls and rude responses, please save your money by not renting at this location!Sunil A.
Strange. Couldn't get out of car. New dolly design is not as good as older onePaul M.
Long trip, they made sure the tires, etc were in good shape! Thankscharlene R.
The drop off location was good, although crowded. The check in process on your website needs work.Roger B.
Truck was ready: delay with getting all Documents processed; difficult with not being able to go inside and talk with representative: we had a longer wait before departure than expectedMATTHEW R.
The lady stayed a bit late to process the truck. She was nice, friendly with excellent customer service.John R.