I only went 19 miles total and paid for 60 miles never got my money back nothing ! Monticello ny mobil 12701Christina D.
Trailer Rental & Towing in Monticello, NY at Express Mobil Mart
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Monticello, NY 12701
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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Rental prices could down some for example 19.95 and make it like 19.00Daniel V.
It took over a halfOur to get the truck when I already did the truck on my phoneSandra B.
This place let someone use my information illegally to rent a U-haul truck. I am VERY upset about this situation and I will make sure to continue reporting this until I find out how and why wasn't the driver's identity verified?! Someone used MY name and MY email. They are supposed to check IDS. This is NOT okay!DANIA G.
Terrible customer serviceAntoinette G.
I couldn't understand the person helping me as his accent was very strong. The building a very tight gas station with little room to spare. People were coming in and out and not maintaining social distancing as well. The guy helping me disappeared behind a curtain with my CC and ID. Unsure what he was doing with it and seemed very unprofessional. They were also selling Rhino performance enhancers behind the counter right next to where the guy had me do the paperwork. Gotta get rock hard while moving out my parents. 1/10 Would not return. Monticello is called montighetto for a reason.Daniel C.
The people who worked there were rude and smelled. I waited 45 minutes to get the truck and then when I returned it they were rude and slammed my money on the counterSHELBY K.
They didn't have the mattress covers and they're unable to get me a refundJuan R.
The truck window had wind noise and the front cab was dirty.ERICP V.
At least truck was there. truck smelled like oil, and so did I after I got out.WENDY A.
This was by far the worst and most unprofessional experience I've ever had!ADRIAN N D.
Location itself is cramped but OK. Think some staff could be better trained--check-in took a very long time, made worse by the online check-in not working and having to match up the key to the truck serial number. Otherwise, equipment was in really good shape and supplies (blankets) were ready for us.Michael L.
This is partly a problem with corporate. The app said that the pickup location was open until 9 but when I arrived, even though the store was open, there was a sign that said that they only did U-Haul until 6! I was able to convince the owner to rent it anyway.TIMOTHYB M.
You are spamming me for no reasonMARKA B.
Had to wait over hour and half for the people lay me have truck truck I rented had no brakes almost crashed three times. It was a nightmare almost hit two cars in front becuase brakes brake pedal hittting floor. Should have crashed so I could get my lawyers not right paying for something that could have killed peopleTHOMASJ H.
allow customer to pay in cash and charge nothing to credit cardBARNABYHAROLD F.
Van had a â€œTraction Controlâ€ warning light that kept coming on which was very distracting.STUARTALAN B.
Very poor ! Truck was dirty , parking lot was a disaster! Attendant did not print out rental agreement so I had nothing to say I did not steal the truck ! I will never use this place again!!Anthony S.
Truck was dirty, check engine light was on, and ody of truck smelt like it was just used for hauling hot garbage. U haul customer service was great, location was the worst. Never use monticello location, I will be telling anyone that listens.ROBERT F.
This place was discussing the service was terrible . I used the truck for an hour to move a pool table and being that the back was dirty and had dirt and rocks in it scratched my table. Inside the cab was gross there was a dead plant in a pot on the dash and a Jewish bible or something . Very upset with service. The lot the truck was is was flooded and muddy . I had to step in a puddle to get to the truck which made my foot soaked .TABITHA S.
The person working at this stores location did not know anything about the UHAUL portion of the store. I ended having to wait an hour and a half for the owner to arrive to complete my paperwork and take the rental truckKYLEITAM W.
I was told by the uhal company in Middletown that if I returned the uhal before closing the next day I would be charged as a one day rental. The location I picked up from was charging me for 2 days because I was an hour late. Then charged me for not leaving the fuel on full but I have pictures of a full tankGEEVON A.
The only downside is that the clerk was busy with convenience store customers, but the wait was not terrible. Other than that the experience was excellent. Best part was that this was the only place around where I could rent without a smart phone. A++ for that!John G.
Quicker serviceRonnie G.
The truck I used needs the wiper blades replaced... Thank You....Thomas K.