Sent us to pick up a truck and the please was closed because owner was in hospital. He informed Uhaul not to schedule his location weeks before. Had to drive 40 min to find out we had no truck. then they could only get us a 10' truck and not a 15" truck. No discount for our troubles. Then we dropped it off and was charged an additional 80$ for having truck 2 additional days which we never did. Never use you again!
Jason C.
Interstate Auto Truck Sales
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Monticello, NY 12701
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I am super disappointed in the service from Ihaul. I had made a reservation for a larger trailer a week prior to renting and I was told one day before that there was not that size trailer available at the location I had reserved. I was told there would be one more then a hour away. I was told by a U-Haul representative that a reservation is no garantie for getting a trailer you need and reserve. Totally unexceptionable to be told on one day notice that I would have to drive 2 1/2 hrs for something I had reserved at 25 minutes away. This all was from U-HAUL and not from the local rental place.
RICHARD D.The truck was wet, but everything else was great 4 stars.
Giovanny D.First off! The Truck was late to be delivered it was suppose to be brought back at 8pm the night before I rented it! I had to wait a 1/2 hr for the Inconsiderate person to bring it back! It was Brought back with less then a 1/2 tank of Gas! I will not rent from this Uhaul again!
Cheryl T.The gas was 7 miles to empty. It would be better if these trucks are at least a quarter tank full. Otherwise, everything was good. Great customer service!
YVONNEE P.