Though I was charged about what I expected. The customer service was rude from the owner, to the mechanics who assisted me. I brought the truck I rented back within three hours and the person who checked me out had left for the day. And there where other customers there, opening up the the truck I was returning. Which was really sketchy. We took pictures just in case it went left. Then, the next morning when I went there, the owner was not there. And I got another mechanic, with poor customer service who proceeded to argue with me instead of de-escalating my frustrations. Then I received a charge on my card that an amount was taken out. They didn't want to deal with the situation face to face, to finish the returning of the truck. I would not recommend this U-Haul rental place to anyone.
Raye-lyn H.
Ken's Service Station Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Montgomery, NY 12549
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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no problems encountered.
Sal D.The driver side door does not close properly. It needs to be slammed shut.
DAMMINT S.Have rented here a few times here and have always had a good experience. The cargo van was great and almost new with a little over 14,000 miles.
EDWARD B.The van was a bit dirty. I had to clean the windshield for better visibility.
Herminio N.