Super easy process. I spoke to the owner beforehand and rented the truck online. The location was closed at the time I was picking up and dropping off the truck, so I used the mobile process. It worked great. The only difficulty I had was the lock on the lockbox wouldn't open so I had to chat with a uhaul rep. Turned out you have to lift up a little on the lock to take the pressure off and then it worked fine. That info should probably be on the U-Haul app. I'm sure I'm not the only one to have a problem with the locks. Other than that everything was great. Easy pick up location. Easy process.
Charles M
2nd City Liquidators
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Montgomery, IL 60538
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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None you guys do great job
GERARDO HMy only negative has to do with the process prior to 2nd City Liquidators. Our pickup location changed 3 times which is frustrating. The owner/manager at 2nd City Liquidators however went above and beyond in his helpfulness in getting me into the truck and on the road. He is a saving grace in the U-Haul story.
John PService was very professional and friendly. Truck was in great condition and easy to drive. Liked the back-up camera. Without that, the rear view mirror would be useless. Great experience overall.
Dennis F