I reserved a truck for a few hours for a local move. I just needed the truck, no dolly or pads. When I picked the truck up, I was going through the mobile process on my phone and 1 question said are the dolly and furniture pads present. I thought this was strange since I did not reserve those items, but I marked no. When returning the truck I got my receipt and I was charged for furniture pads and a dolly. I disputed it but it did not change. I know the location must be aware of this because on the final receipt, I was charged for the items but not charged for them being missing upon return which they most definitely would have been since they weren't there to begin with. Seems pretty scammy to me.
Krystal S
GNL Asset Management
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Montgomery, AL 36104
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Keep doing what you are already doing.
Roxanna WThe staff was excellent and beyond all expectations.
Joseph PEverything went well. My rep was amazing and gracious 🙏🏽.
Julie D