Paul D.
Man was very old and the place was basically unsuitable especially during a time of Covid. The man did not wear a mask or wear gloves. The place was dirty and not inviting at all. He gave me the truck with 1/4 tank and told me to make sure it had gas in it. I ended up filling the tank up at the end and then was told I did not need to. I spent $62 more because he did not clarify this. I am not unhappy with U-haul, but I am very displeased that this man, who did not follow the Covid rules of the Govt, State and local authorities and put me and my son in danger, did not clarify the fact that I did not have to fill up the tank.