Tell the customer if another drop location will increase the total charge. Wasn't informed and now have a fee for wrong location drop off.MICAH H.
Trailer Rental & Towing in Middletown, OH at PitStop EZ Mart
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Middletown, OH 45042
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Very professional, friendly, and efficient service, great value, great equipment. I would be very likely to rent here again if her the need arises.JAMES F.
Customer service was great. The truck was great. But the truck was dirty. Other than that everything was great ðŸ˜ŠJohn W.
I'm not sure the ladys name that works there but she has been sweet and courteous every time I've picked up or dropped off a uhaul there and I keep picking that location because of her customer service..RAKESHA H.
Everyone was so friendly and helpful. Definitely went beyond my expectations!!! Keep up the great work!Heather P.
Great customer service!!!!JOHN B.
The wait for app approval took over 15 minutes and I never received a reply to my chat during the wait. Add some sort of indication how long the wait will be.Jeff F.
Good service..good peopleLARRY R.
Great help on assisting me hook up the trailer. Great customer service and highly recommend renting from this location.Hans Z.
All was goodDarrell R.
Very helpful getting us the price we were quoted. FriendlyBryan M.
Customer service is great is one of the reasons I continue to use this location. Thanks for being professionalKen F.
Worst! Charged me 160 bucks for less than 4 miles. Said no refund on deposit because it was picked up in one town a delivered in another but was not my fault. They said truck was at sharonville so I reserved it paid 160 and hour later they said we HAD to go to middletown to pick it up. Worst customer service ever. Foreign guy "Carl" clearly had no clue what he was saying....i want at least my deposit back but being told no. I will get my word to all friends and family to use Penske next time.todd B.
Ensure you have a working system. I waited over an hour to get my uhaul due to computer issues. This delay completely ruined my day.Leandra G.
very friendly and helpful!Robin S.
Very friendly and fast in and out for pick up and drop offJonathan M.
Great customer serviceVicki M.
Easy to find and identifyJavier M.
I was unable to acquire a receipt for the final cost.angela H.
Stephanie, the owner, was a delight. Made my moving process so much easier. I will definitely return to that location for future moving needs.John J.
Very friendly staff and wonderful service. They provided wonderful customer service and even made sure we got into the rental without any trouble when we picked it up at night.Lelia B.
Experience was fineJody W.
This location offered a clean truck, a courteous staff, and reasonable pricing.Jason K.
Excellent service, very good truck, shady part of town but still would highly recommend.David S.