The truck was completely covered in ice and snow when we picked it up. It took us almost 30 minutes to clean the truck off before we could take it off the lot, not to mention having to walk across the road and to the far side of a parking lot in about 6 inches of unplowed snow. The truck should have been cleaned off and moved closer before we picked it up, since we had reservations. The person working there didn't even know which truck it was. She told us to "match up the number on the truck with the key number".
Alquiler de remolques y remolcado en Michigan City, IN en Castle Storage MC
¿Te mudas de o a Michigan City, IN? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Michigan City, IN 46360 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Michigan City, IN
Remolques de carga
Los remolques de carga en Michigan City, IN son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en Castle Storage MC!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Michigan City, IN 46360. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en Castle Storage MC proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Michigan City, IN y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Michigan City, IN en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Coffee stains, sticky wheel, and poor shocks on truck wouldn't stop bouncing
Services and the employee were excellent and very helpful Thank you i will be using the service again
Wiper blades? $20 might prevent a accident interior cleaning
U-Haul truck exhaust system was broken under cab. It was so loud in the cab, we couldn't talk with each other, when the truck was moving. Used the truck for less than 5 hours and had a hard time hearing until the next day. Got home after dropping truck off and was very tired. We might have inhaled exhausted fumes.
It was an overall great experience.
Nice storage and U haul rental easy and awesome service thanks
The young man at the counter was fantastic to work with! Sharp, courteous and didn't waste anytime going through the equipment, rules, etc. You are lucky to have him
I rented weeks ahead of time for the Chesterton location. I was messaged the day before that there was not a truck available there for me, yet when I drove by it was there. I was sent to another city 10 miles away. I had to ask for a discount for the inconvenience, the customer service Rep Alexis didn't seem to care that it was far out of my way and that I would endure the extra cost. I am very frustrated as it took an hour longer and I had movers lined up to help me. I am very disappointed. I have used your trucks many times before, and I expected to be treated better as a loyal customer.
I arrived on time at 9am to pick up the truck. The door was locked, it was freezing out. I called the location twice between 9-915am as lights and sign were on and no one answered. Finally at around 915/920 the individual who was working came outside and reprimanded my mom and I for parking (yes we were parked diagonal covering a handicap spot for 2minutes with no customers in sight) but she had just pulled in to get me from standing in the freezing cold), said that he was gone going to the bathroom and offered no apology. I called with questions prior to my pick up day. The professionalism and clarity in communication is lacking from this location. This experience added to an already stressful move and left me disappointed. Have never had a uhaul experience this poor. My low score really is due to his lack of professionalism and customer service.
There were no employees on the premises when we arrived at our scheduled pick up time. Several other customers were in the parking lot waiting as well.
Customer service was excellent
The signage for parking a vehicle being returned would be good. I had issues figureing out were to park.
very inadequate service. When disconnecting my car from the tow dolly the employee forgot to disconnect the chains and we jolted the daylights out of the car, trailer, and truck that was used for towing. It was a mess getting back onto the trailer and proceeding. I wasted 30 minutes after a long drive from Northern Michigan when all a fella wanted to do was get to suppertime!
Solid...maybe more talkative employees...but they were courteous. No negatives, just quiet.
Actually would like a refund. I made a reservation on Friday for Sunday and went to pick up on Sunday and he said the truck I reserved on Friday wasn't available. Then told me to call corporate. I ended up renting a bigger truck that I did not even need. Not happy at all.
I was 30 minutes late and was charged an additional day. I would have been fine with a late charge, but not paying a full day plus Safe Tow. That was excessive and I will not do business with this location again. The two representatives were good. My only complaint is the excessive late charge. Enjoy your extra $40, it will be your last.
The truck was very rough when driving. Truck needs brakes. There was a leak in the roof of the truck in the attic section above the cab of the truck. A couple of boxes got very wet. Luckily there was no damage to goods inside of boxes. Staff working in office were professional.
I had major problems returning the truck via the app.. I was in time constraints.. After 5 plus failed attempts I gave up. Now you overcharged me 20$. I asked for a refund. Hopefully you guys comply.
Scheduled rental for 9 AM. Arrived to check-in via mobile app. No keys in the lock box and although the location was designated as an attended location, no one was there and the door was locked. Had to wait until 9:45 for the U-Haul employee to arrive and provide the keys
Staff was very timely, pleasant and professional - made the rental process quick and easy
Everything went smoothly.
Anthony is very professional and helpful - goes above and beyond for his customers. Wonderful service. After horrible, rude service with incorrect information and being disconnected/hung up on by U-Haul customer service 800# , Anthony stepped in to make sure things were handled correctly and changed my mind regarding not using U-Haul for future moving needs. If my experience was based on corporate I would not use & would recommend not using U-Haul but based on service from Anthony at Castle Storage in Michigan City & the team in Helotes, TX U-Haul will continue to have my recommendation & future business.
This was a nightmare. I was sent to a town where uhaul rental wasn,t open,back to my town I got it 2,3 hrs late. Had to move in dark. Try to return u haul. Went 2 places to return
It was great! Your employee was just great! In and out. Return was a snap. Friendly service. All your locations and agents should be this good. Very positive experience!