I was charged $250 total between multiple charges. When my truck was only supposed to cost $75+tax. The employees at this location over charged me, made a mistake of charging me for a “missing dolly” when I never even ordered or used one. Then on top of it they said a manger would reach out and I called back twice in the same day and still never received a call back. I’ll never recommend this place to anyone. They don’t know what they’re doing!
Ariana R
Maaco Collision
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesa, AZ 85213
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Customer Reviews
- 3.5 Average Customer Rating
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I was sent there as an alternative site to obtain the vehicle that I had reserved from a different location. It seemed that it was an inconvenience to deal with a UHaul rental - but I didn’t make my reservation to go to that location in the first place so why should I feel that I was a bother for them to complete the rental process? If you don’t want to rent it - don’t have it in your inventory!
Sharla SThe customer service was outstanding as was the vehicle itself I think the pricing is a bit high. You pay for the rental per day then per mile and you have to fill it back up with gas. Seems like double dipping to me. Thank you, Shelby Pater
SHELBY PLittle to no acknowledgement from front counter staff. Waited close to 10 minutes as he just wandered between rooms. Another individual finally appeared who assisted me fine. Just a poor service experience. Return of vehicle was prompt and curteous.
STEVEN WHi, I've been completely over billed for this rental. I'm trying to get it straightened out. Can you please let me know who I need to contact? Thanks so much.
Richard R