I show up and its automated on the app, but the app isnt working. Cant find my location. Wont scan the bar code. The office (3rd party) said they are at lunch and would be back at 2pm. I come back at 2pm and its still locked. I wait......30 mins later they are still not back. I call customer service and it takes another 30 minutes for me to be walked through the process and get the keys. I reserved a dolly, paid for the dolly...but no dolly was in the truck.
laura w
Star Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesa, AZ 85204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The costumer service I got was exceptional this location is absulutly wonderful I will only use this location for my business.Albert is the agent in which I did my business with he was very friendly and understanding .Albert shows the customer that some companies care . Thanks for the great experience.
nikona gGreat service
maria rI had reserved moving blankets but was told they were not available and this really messed up my move. I did not find this out until the evening before I was to pick up the truck.
Kyle SPhoned twice to let them know I was in town. No answer or call back.
TOM S