The location was not clearly marked with signage. The entire operation was don out of the basement if someone's home. The owners were smoking, and it felt gross. I wasn't able to get help until after making 2 phone calls and waiting 15 minutes past my scheduled pickup time. The staff was friendly and seemed nice, however I would not recommend this location to anyone, sadly. It just didn't seem professional.Dylan V.
Trailer Rental & Towing in Merrifield, MN at Big Boy Toy Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Merrifield, MN 56465
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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This person we rented from messed up our paper work due to lack of understanding. She was extremely slow at checking us out and their place seemed unclean to use as an office. Would never recommend someone using this location. Plus they seemed way to unhealthy to rely on anyone picking up equipment from them.Bjorn B.
Excellent service, was a little worried about a billing error but it was fixed in no time! Nice friendly service, Thanks again!brandon S.
In fairness, I had a friend pick the truck up for me but from what I heard from him it was not well signed to find it. Very nice elderly woman took care of him. He had to dig out the truck though from snow and took several attempts to get it loose. Again in fairness, we were originally scheduled for a later pick up but we were able to get there earlier. There was a piece of snow covered laminate on the ground that he slipped on that could have been disastrous. He kind of laughed about the whole experience.Lori F.
They charged my card when my wife paid in advanced on line so I need it to be credited to my accountDavid B.
Sunday closedBruce C.
It is bit out of the way.Thomas B.
There was only a half tank of gas in the truck, but it was noted. The pick up location was hard to find.Terence S.
Had to ask for a jack to hook up, but hubby was in hospital so things were not exactly normal. She handled well considering.gene M.
U haul sucks ... never useing u haul againChristopher C.
owner such a sweet heart!!dave G.
I have a paid in full receipt after the service, however, I have an additional $92...bill pending in my bank account. I'll check it again tomorrow, but the additional $92...is not owed.DARRELL B.
Uhaul changed me to this location the day before I was supposed to pick up the trailer and it was 12 miles out of my way. On top of that they changed my pickup time to 11:00 instead of noon because this location closed at noon. Luckily I was able to get off work just in time to pick up the trailer at noon. Dogs in the office area, asked to pay more after paying online, changed me to a different drop off location, which was also out of my way, and took over 45 minutes to get trailer even though I did everything online. I would never use this location again and am questioning using uhaul ever again because of the experience.Christopher V.
Satisfied over all.DUANE C.
Terrible service, driveway not even plowed, it's inside someone's home, no one to start or even check if the truck would start in the winter, it's an old couple and she couldn't get the computer to work, it took 45 minutes for her to get us the papers, card.reader didn't work so would only take cash. Nothing about this time using Uhaul was good.Landy G.
The truck reserved for me had 18â€ of windshield gasket hanging loose to the drivers side of the vehicle. There was another vehicle recently dropped off for a replacement, but I was told this truck needs a 2x4 to pry the back door open. It was Saturday afternoon (after opening hours), but the lady was very friendly to help me switch vehicles. I was able to use this truck without any aid. The more I used the back door, the easier it opened. For a 10 hour drive, the truck handled great.Brian B.
WE had a great experience. The van handled easily and was easy to load and unload. Thank youVickie H.
Help hooking up would be goodRenee S.
Not much, Don and Joyce were very friendly and great to do business with. ThanksDARIN O.
Very friendly couple.Todd M.
The Uhaul dealer at this location called us and asked if we could return the truck early as she had someone that wanted to rent it the day prior to us returning. We did decide to accommodate but were rushed unloading. we were not offered any type of compensation for this accommodation. We asked but were told that she did not have that option.Kenneth J.