The guy who help me yesterday 4/15 1pm his a good person good handling customer service, the customer was an asshole to him but he still remain calm and cool very good employee he deserve a raiseMELANIEGONZALES P.
Trailer Rental & Towing in Menands, NY at U-Haul Moving & Storage of Menands
Menands, NY 12204
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Menands, NY 12204
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The person who checked me in was great and very helpful. The location is convenient. The uhaul was NOT clean. There was ketchup on the dashboard behind the steering wheel, dog hair throughout the cab, the cup holders were full of gunk, and the windows had foot prints all over them. I had to clean the uhaul interior before I could use it. The electronic return was glitching when I went to return the truck after hours. I called uhaul for assistance but ended up on hold over 30mins. Being that I was a young girl alone, at night, in a warehouse area, I think there should be a quicker or safer way to return a vehicle after hours.ALYSSAL M.
I have not recently rented from youMICHAELLOUIS N.
Truck we were given had problems previously. Mechanic came out and it was resolved. Excellent customer service just equipment malfunction of back door.AMBERC L.
A shorter virtual check in process. Perhaps be able to check in with contacts ahead of time.Alex-Marie B.
Kev, Chris, and Steven always take good care of me not a problem so far rent trucks often not a problem down there any of the times they do goodfrank C.
Helpful & courteous customer service; reasonable pricingjoanne J.
Customer service was very rude and refused to extend my rental so unprofessional and really bad experienceIbrahim E.
Great staff at Menands, very professional and courteous. I would rent again from Menands anytime.FRANKJ S.
My service rep Steven Shemelia was very helpful, the check out process was fast and easy. He was very courteous, friendly and went above the call of duty to allow me to pick up my ez pass that I forgot after closing hours. Thanks Steven.Godwin F.
Manager was great in resolving a problem I had!KELLYANN A.
Chris provided amazing service. 10/10 would highly recommend this location.Jared B.
There was a mistake on the contract that resulted in an extra charge. The charge was quickly refunded. Thanks U Haul.TOBIN D.
Great and fast customer service.Nicholas S.
The app was just a bit confusing to use especially for the return. I was unsure what the rental contract was because this wasn't mentioned in the app but stickers for its return were all over the key drop. I didn't like the fact that the 10 foot truck didn't come with a lock, it should be plastered all over the adds that it does not. It didn't make sense to me that cheaper alternatives came with locks and this truck did not.Ryan G.
Everything was great.Robert L.
The location was dark, with no internal lights turned on when i went for pick-up and at drop-off. The agent working there tended to mumble and was difficult to understand without asking again. He tended to point and was not specific in his instructions. Essentially, I felt like I was annoying him by being there.RAYMONDS M.
Great customer service provided by KevinDANIELLE G.
The employee that helped me was helpful and friendly. There should be more signs to the location. Had a difficult time finding it. Rental was easy.CATHERINE G.
I did everything online so I could just pick up. I got there and the clerk went over everything I had done online, asking for all ID n info taking 25 min to finally get me out the door.Robbin C.
Great experience. Thank you!Scott S.
Great customer service, easy transaction.Anthony D.
No improvement requiredstephon B.
Customer service both check out and return was excellent. Best uhaul I have ever been to.Pierre M.