I have had hard time with reserving the vehicle and equipment. Once I went to get my equipment and truck the equipment wasn't included. Customer service was no help. Wasted my 10 hours because I couldn't load the truck without equipment. The truck itself needed serious mechanical repairs. The brakes are almost gone we had to push really hard on the paddle for brakes to function. Informed store employee of the situation as it is very dangerous. Please look into it!
Hira Khan
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in McKinney, TX 75071
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Service was great
Clay BakerEasy pickup , good truck. Excellent day
Gail wongYour mobile check in system is terrible... even though I've rented from you multiple times over many years, still having to verify my drivers' license and call someone to verify that I am who I say I am and wait for nearly a half hour to get get your chat person to even acknowledge me. You made me an hour late... please provide a discount credit.
STEPHEN GANDARAWe made an appointment online for a furniture dolly, they said no longer have it when we get there. We gotta run to different uhaul and waste of our time! I don’t see any point if we made an appointment online. The system got a lot of problems, no matter which uhaul we go, still running slow and not organized.
ROU HSU