I wasn't allowed to take pics of the truck. The guy was in a huge hurry to get me out of there. He just asked for my keys and sent me away.Ruben G.
Trailer Rental & Towing in Matthews, NC at SecurCare Self Storage
(Distribuidor de U-Haul del vecindario)
Matthews, NC 28105
Services at this Location:
- Lun. - vie.: 10 a. m. - 6 p. m.
- Sáb.: 10 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Matthews, NC 28105
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The gentlemen working there helped me during his lunch break. You should let customers know that the office is closed between 1and 2 pm. I had a 1:00 pickup time.Tony B.
I got there to use the 24/7 . They said they did not take it there. I got there an hour early. He still got me set up then and there. Very happy with that.Sammy B.
Absolutely nothing. This was a great location, stupendous service and the customer service was A+.Rene M.
The staff at this location made the rental process an absolute pleasure.Jeff K.
Ashely was very kind and helpful!NICOLE V.
I can't think of anything. Was very pleased with this rental experience.BARTON S.
Ashley is outstanding!THOMAS D.
I've rented trucks numerous times over the years and I have to say this was probably one of the most seamless and pleasant experiences I've had. Truck was ready, no lines, easy return and rates charged were as expected.Richard C.
Very satisfied with whole experience. Definitely use again!Nina M.
The person who handed over the vehicle told me to fill 3/4 tank when I return the truck and I did so.I have pictures of the dashboard when I took the vehicle and when I returned. Although tank was at 3/4 level, he wrote on the paper at 7/8 level. When I told him the discretion, he told me to return the truck at 3/4 level.VITTALSREE PANDU A.
This location is the only location I've rented from over the past year and half because they have the absolute best customer service period!Elise W.
Lower the prices for the out of town rentals- was over $500 just to drive from Matthews to Richlands and that was just for the truck and ins.KIMBERLY W.
Awesome program Great customer service Will be my first call on my next rentalLarry H.
Very easy to return with mobile phone ap, even when the store was closed.Michele N.
Found that I did not need the rental after all. But will definitely use this location in the future. Excellent customer service.CHRISTOPHER T.
Great process and location.David K.
Customer service was excellentâ€”but it always is at that location.Peter F.
The guy working there was very helpful and friendly. He seemed like he appreciated our business.Earnest D.
Great experience. Very quick in and outJon A.
Johnny was excellent! Great experience with this first UHaul rental. Very easy process, was clearly explained how things working. Johnny did great job!!!Dan Y.
The only problem we had with this location was it didn't open until 10 am on Saturday morning and we had requested a truck pick-up time of 9:30 am at a different location that opened at 7 am. The main problem we had with U-Haul, however, was being moved twice to different locations from the one we requested. The first change came when we checked in on Friday. The second change was made the morning of our pick-up while we were en route to the first changed location. We did not get the phone call letting us know about the second changed location (because we were traveling through a dead zone) and went to the first changed location, only to find out we had to go to another pick-up site 17 miles away. Then when we got there, they weren't open yet. so we had to wait 15 minutes until 10 am. The staff person at this location was excellent, though.Robert B.
Excellent Customer Service. Will definitely use service again.Calvin C.
Gas cap retaining strap was broken. $1 a mile seems high. I wanted to rent a van in Fort Mill SC but only found one in Matthews NC. This added at least $40 to my bill. Staff at this location were exceptional and very helpful.Stephen S.
Excellent service from Ashley, trucks always clean & the pick up & drop off is always smooth & problem free...... definitely recommended.Albert B.