The office area has a "Open" sign on it all the time, but nobody is ever there that you can speak to about the Uhaul rental or storage. We had to sit around and wait for them to come back. The person in charge didn't even go out to the truck with us, to show us anything about the truck - just pointed to two trucks and said "one of those is yours." Nobody was there when we returned the vehicle to discuss the issue we had which was the roof and passenger area started leaking when the rain started. It poured in and the passenger got soaked....the shirt, pants and seat, plus the seat belt. The driver side also started leaking up in the roof area. Luckily we didn't have too much further to go. The passenger had to move over to the middle seat, with no seat belt, since that was wet also. We would've liked to actually speak with someone and show them where the water was coming in. Hopefully the next person renting this truck didn't have to drive in any rain.
Phillip A
Route 37 Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Marion, IL 62959
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Polite
dan sWell to start off I was overcharged. I was told that I would get a discount and I did not. And I even refilled the U-Haul tank up to where where I first received it and I got no reimbursement on it. And yes I got charged with a bank statement that I can prove. The reception is man. Was very rude I think. On assisting customers complained that it was closing time but the wall stated a clearly different time and he said he hadn't eaten all day so he hoped that there was no more customers and when I said there's someone in the yard he grown and went to the window and then came back to assist what he was in the middle of my papers with. Wasn't acting like he was going to even loan me the U-Haul rental for the price because what I was hauling he said I should have done something else with it which I'm not stating on here what that item is but it's none of anyone's business what I transport and this was nothing illegal but I'm just saying I would never recommend this place ever to anyone. Very rude customer service.
laura wNothing, will be back for sure!
brad wQuick and efficient experience. I was in and out with the trailer in less than 30 minutes.
Brian G