Great customer service provided !JOHN D.
Trailer Rental & Towing in Lyndhurst, NJ at JPR Cycles
(Distribuidor de U-Haul del vecindario)
Lyndhurst, NJ 07071
Services at this Location:
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Lyndhurst, NJ 07071
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Grace, who I talked to when making the reservation and when picking up the vehicle, was excellent! Very informative, efficient and pleasant.Ellen K.
Thank you for an amazing experience ! Grace is the best !Herby B.
None. Service was prompt both when picking up and dropping off. The customer service (Grace) was outstanding. So good that I dropped off my snow blower for service. Would definitely recommend.Paul R.
The young lady at the Lyndhurst location was extremely helpful & professional... The pick was fast and easy.. We did sign in on line & pre paid Which was also easy so that made our pick easy.. & the drop off in Groton at Gold Star Highway location was also very easy in & out...Edward F.
The person who helped us - Grace - was wonderful.MARGARET G.
The van was clean but I just don't think it was Covid 19 clean. Times are different now they should've been like sanitizer in the vanEFRAIN R.
Grace was amazing. She was able to get me the equipment I needed and knows the systems and billing well. She was clear, concise, and very informative. I am thankful she understands the customer experience well.Elizabeth W.
No other improvements required. But, Grace was an awesome person that helped me during this stressful time. She was kind and considerate to my needs and did everything to reduce my stress.peter V.
Awesomely awesomeGerard C.
Really friendly staff and a pleasant experience! Will definitely use them again!Alessandro D.
Best Uhaul rental ever!!! My go 2....Excellent service!!!JULIO R.
Great experience for our first time use of a 9' Uhaul van to move a family member to a new apartment in Lyndhurst NJ. Grace provided us with outstanding customer service and we would highly recommend using this location(Park Ave) and their vehicles.Philip C.
I did not say that you had to completely check in online. The place was not open. We had to do online checking and we had to wait for one hour and a half minutes. Also, I was changed mid week from North Arlington to Lyndhurst. I will have to think twice before renting a u-haul again,Amy T.
Excellent and efficient service. It was quick and easy.smita V.
Customer service is absolutely horrendous. I would never use uhaul ever again. If I moved across Canada I would rather do multiple trips with a pickup truck rather than renting with uhaul again.JOHN M.
I would recommend that they not make their customer wait so long. They explained that someone has taken over their computer. I was there 30 mins early, and I ended up waiting a lot longer for the rental.Doris M.
All goodMario B.
Counter person wasn't helpful, just took the keys, didn't say much and said "that's it your done"Frank D.
1) Van was parked between other vehicles. It took 15-20 minutes to move the car out of parking lot, and I did it by moving jet ski parked next to the van that I have rented. 2) I paid for a dolly and there was no dolly inside the vehicle. Called customer service, and they recommended me to drive to U-Haul location in Newark, NJ. When I arrived there, store worked told me she did not receive a call from the customer service. Guess what? There was no dolly at that location. So, the same store worker made a few calls and reserved one dolly at the U-haul store in East Orange, NJ. I finally drove there and picked it up. Then I had to drive all the way back to South Hackensack to move my stuff. So, I was charged for the miles that I had to pick up a dolly which was supposed to be inside the vehicle at the first place. Not to mention, I also had to pay for gas. I'm hoping U-Haul will apply partial refund !!!abdulkadir C.
Service was great. Price was excellent. Very accommodating and helpful.THERESA P.
Everything went great. Excellent experience .Robert K.
I rented a trailer that was hooked up onto my friends truck. My friend had called and they held the reservation with his card. When we got to the place I wanted to use my card to pay since it was my bill. The young lady who helped us told me that I will be able to pay when I Return the one-way trailer. When I got to the place to deliver the trailer I was told that the bill was paid with my friends card and I was not able to reverse the charges. That was an inconvenience for me since I was paying with a credit card. Maybe the young woman did not know this information but Her lack of this information was a problem for me. I wish I would have been better informed.Willie K.