I reserved a cargo trailer at this location. I showed up and nobody was at the location. There were no signs instructing me how to pick up my trailer. So I called the Uhaul 800 number. At first, the agent told me I could not pick up at this location. What?? I insisted and finally the agent was able to magically release a trailer to me over the phone. This pick up experience was poor. The drop off experience was also poor. I returned the trailer on time the next day. Once again I called the 800 Uhaul number. The agent on the phone had me park the trailer where I found it and told me my return was successful. But 2 days later, I received an email telling me that the trailer had not been returned. So I had to call Uhaul again to follow up and get this cleared up. This was a very poor experience. I will never rent from this location again and I will not recommend this location to anyone.
Robert M
Red Rock
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Luverne, AL 36049
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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betty jHook-up equipment correctly and make sure all things work on equipment.
NAUTICA WRepresentative was great, but rated average instead of excellent because the area was sketchy.
Jackson AJimmy was awesome
John H