The self service was a bit complicated I didn't know that it was self service no one told me so that would be the one thing I would recommend for employees to let customers know depending on hrs you get truck you will have to do self service or I'm not sure if this location was just self service.
Brandi F.
Bolton Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lubbock, TX 79424
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Bolton customer service was wonderful. Uhaul corp customer service and scheduling is very poor.
Ken O.price was too high for no reason, guy didn't even help me was just trying to rush me out
Marissa C.The app is clunky. I made the reservation and when I got there it was confusing. The local agent was more helpful upon check-in/pickup as well as drop off. Maybe next time mention enabling location services earlier….
Tim W.Staff are not helpful and friendly they never teach you how to use the truck . no explaination and demo at all
RYAN D.