The owner charged for four gallons of gasoline and the vehicle was only driven 11 miles total. Greedy.
John M
Watterson Trail Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40299
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They said truck was full with gas it was only half full. We only drove 21 miles total and they charged us for 60. The truck was dirty on the inside we had to clean it out. They did not put the correct milege on the contract.
Lisa JWhen I reserved the 15' Truck online, after typing all of my information in, including the estimated 103 miles expected to be driven, the online quote showed an Estimated Tax of $3.72. When I went to pickup the truck the bill showed a "Rental Tax" of over $15. This is a significant increase and reeks of bait-and-switch type poor business practices where you quote one price and then, when the service is provided, the price goes up. If this tax had been accurately estimated on the online quote, it wouldn't have been so bad, but this leaves a bad taste in my mouth and will definitely factor in to any future truck rental decision.
Jon DThe total came out much more that quoted
Moises AEverything was great I have no complaints
christe b