I would never go here againJacob H.
Trailer Rental & Towing in Louisville, KY at Classie Car Care
(Distribuidor de U-Haul del vecindario)
Louisville, KY 40202
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- 4/19/2021 - 4/29/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Louisville, KY 40202
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I paid for a dolly, came in and asked for another dolly only to get to my house and find out NONE of them were put in the truckKelsie W.
This location stated they would be open to return my truck on Saturday, upon arriving, there was noone there. Also, someone from a local business called my cell phone about a complaint. When I started I had no idea what she was talking about, she stated my full name, my address of record AND had my phone number. When I I quired as to how she recieved this information, she stated it was on my uhaul rental! WHO IN HELL DO YOU PPL THINK YOU ARE GIVING MY PERSONAL INFORMATION OUT!!!?Beth P.
Very expensiveDuncan G.
Nothing! Everything perfect!Stephannie D.
they were very nice fast service did not have any problem want to use this location again very helpful loved the way they serve they customer thank youCYNTHIA T.
Manager told me I could keep rental 3 days for free since I wanted to return it a day later due to potential snow. Well, I ended up returning it in 2 days on time and was charged for an extra day? This makes no sense. I have proof it was returned on time.Leah W.
Very flexible and helpful in scheduling. Friendly staff, good equipment, no issues. Thanks!CHRISTOPHER M.
Keep it open 7 days a week.HUDA H.
Very dark and not in a good area.Samantha H.
Great serviceRandall W.
Van rental/pickup was easy and employees were helpfulCaroline S.
Terrible experience from start to finish. I plan to file a SafeMove claim. Reserved equipment was clean and ready but no furniture pads were provided. The movers were early by two hours and pushy. Very aggressive about payment. Many items were damaged. Will not use Uhaul again.John Michael A.
These people are real assholes. They get smart and talk crazy to you, and have the nerve to put you out of their office if you respond. I tried to conduct business and wanted a print out of my bill when I returned the truck, they sent me an email instead and I can't open it. I was charged and outrageous price and I don't know what it is that has made my bill so high. They wouldn't go over the details of my bill with me after I had a confrontation with them. This plack has always been a disturbing place to do business with. They screw people over.JAMES B.
Very easy to rent from! THe counter staff was extra helpful, and the price was incredible fair.BRIAN B.
Vehicle and extras were not ready when I arrived.. had to go to another location for dollies.Sherry L.
I was incredibly unhappy with the staff and the absolute disregard of Covid-19 regulations. I was in a small room with 3 guys who weren't wearing masks or social distancing- one had a cough. I asked them to put masks on when I needed to hand them stuff and the guy in charge told me, â€œNo, that's not going to happen.â€ A woman kept coming in next to me without a mask. This is a complete disregard of others who may be at risk if we get covid. If I didn't have to move that day, I would have canceled on them right then and there. Uhaul should be ashamed of their lack of PPE. I can only assume that the company isn't providing PPE and/or they haven't made slowing down the spread of this disease a priority at all. I called the governor of Kentuckyâ€˜s hotline for businesses who aren't following these guidelines, and I hope this place is held accountable.Mitchell M.
Very Friendly Service!!!!!...Would highly recommend this location.GREGORY G.
Had 7 am pick up the manager came in with a bad attitude ask me what was i doing their i told him that i had a 7 am pick up he said we don't open till 9 am he was not happy . The truck had not been check it or clean I would not go back hereJoann B.
The staff at Classie knocked themselves out to help me after I had failed to properly make an online reservation, and I was in a spot. No problem! We've got you. Let's see what we can do.... And they got me a vehicle and I was on my way, and did not disappoint my client and the helpers who I had lined up who were waiting on me. Yay!Marion S.
Kinda a rough neighborhood, but the employee were fantastic. Main issue was no onsite parking available...had to park my vehicle out on a street that was out of sight of Uhaul.Eric D.
Ally was the best. Very helpful.Charles F.
The online reservation and phone pick up is extremely duplicative, I entered the information with my reservation, then had to upload 100 photos and the same information again when i picked up. ridiculous. Also the 25$ O3 cleaning Service on the bill was not in the reservation. The fee was more than the $19.99, so you might want to mention in the reservation charge, that's even more ridiculous.colette M.
The location and truck availability was great but thats really all this place has going for it. The "lower" staff was friendly but the managers were surly and rude. I only realized who the manager was after he walked past me, then barked over his shoulder to follow him into a small office where he proceeded to grumbled at me from his unmasked face. Where to return the truck during business hours was not clear. I returned to a vacant business at 4pm and searched for the manager or someone to confirm the placement of my rental truck. After looking the abandoned property over, a woman popped out of their car wash to mock me sarcastically about the "big" sign that read "Uhaul overnight drop-off". Their operation felt very "Mickey Mouse" and half-assed. It's unfortunate that this location is so centrally located in Louisville because I'll be renting elsewhere from now on.Kyle D.
Truck was ready to go when I arrived. Friendly staff. Can't ask for anything more.Robert T.