The vehicle I reserved online was not available at this location when I went to collect it, so I was offered a slighter larger one. Same cost to rent but with a higher cost per km. I was billed at the higher cost per km which seems unfair given it was not me who changed the booking but uhaul due to not having me requested vehicle.
Alicia M
Triple N Convenience & Kitchen
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dartmouth, NS B3A1E3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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This location was great but your other locations are not so great (5280 Green St). What’s even worse than that is your customer support. And wait just when you thought it couldn’t get any worse, your app is garbage (literally). We had to wait 2.5 hours on the phone with support and at the end could not even get a vehicle from that location and was dismissed by support after wasting our time.
Jonathan YThey didn’t follow the U-Haul 24/7 app information. We thought we had to wait until 11 to be hand given a key because they did not use the system. They need to update the U-Haul hours for the location or follow the instructions for the 24/7 service.
Rachel TShop workers were super friendly!
Jesse BIt was not good experience as i was renting it first time ever. I got some issues in payment and didn’t get proper help from support team. Other thing it was not cleaned, there was some garbage on seat and empty coffee cup and back was also dusty.
Ravi P