Drop off place lied about the amount of gas that was left in truck resulting in me being charged am extra 60+$. Will never use uhaul againWhitney R.
King MJ Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lexington, KY 40508
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- 2.5 Average Customer Rating
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Absolutely ridiculous! Would NEVER rent from this location again! Online pick up not working-made me LATE for my movers-when I returned the uhaul the mileage stated by the OWNER upon picking up was stated to be higher then what the mileage was when I returned it. Charged my card more money and was NOT given a refund so I will be denying the charge altogether! Horrible!HOLLI B.
There was a code to text if needed below: KY50 to 38000joshua W.
If I would have had to drop the truck off at night- I think I would have needed a armed support person. Not much of a neighborhood, you should pick your drop off sites MUCH more carfully. Also- the site was tight for trying to back in the truck and not block anybody off. Lastly- see the same comment above- You should arrive to a truck FULL OF GAS- the return the truck the same way! This would eliminate the need to guess how much gas you need to return it with!!!Alyssa S.
A convenience store with a small inventory wit minimal access to accessories (furniture pads, utility dollies, etc.) - nothing available. Perhaps my experience was actually the fault of the UHaul navigator, who changed my pick up from a secure location in Lexington to this convenience store; and the people at the convenience store were unprepared for my pick-up - not open, had to wait 75 minutes for even someone to open and provide access to a truck, no access to iPhone access, unavailability of the size truck I ordered, no access to accessories (listed above), and then charged me for the larger truck I was forced to accept. All in all, a horrible experience - wasted 90 minutes of my time, overcharged, and under-delivered the product promised.Gary H.