Rude customer service representativeDavin N.
Trailer Rental & Towing in Lebanon, OR at MAS Auto Repair LLC
(Distribuidor de U-Haul del vecindario)
Lebanon, OR 97355
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Lebanon, OR 97355
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Outstanding customer service! Thank you for all of your help!Mark E.
Had some trouble but manager was fast to fix it ...curtis M.
They are always personable and expediant!!!SUE P.
There needs to be reserved space for customers to park their cars while renting trucks.david S.
Best experience at any rental place I've been too! Would definitely recommend to everyone and would do my future business there also.Jesse W.
I needed a cargo trailer and they didn't have the size I needed so they found one close by. Mad it very easy.BERNICE ELIZABET L.
I recieved it with an 1/8 tank of fuel, and nothing was said so I returned it with about the same amt. Waiting to see final cc billROY ERNEST S.
THE BESTVERN K.
Nothing against this location at all. YOUR WEBSITE is horrible. I couldn't rent this through the website because I had an older vehicle. Which is ridiculous. You should change that because I almost went with another place entirely.CHAD NICHOLAS P.
Had to wait at counter even when I checked in online. Trailer was very old and beat up. So happy that it did not rain on the 220 mile drive. Employees were very kind and helpful.Debra A.
Never order on line. They will tell you that you are getting the truck that you have paid for then 2 days before pickup they will call and say that it's not available, you will need to take a smaller truck. Which mint for us we had to leave some items behind. We moved over 120 miles away, thankfully we had friends we could leave them with for later pickup.Ginda B.
Didn't have the trailer i wanted and uhaul said this location had when I rented it online...James B.
Thought the vendor said seventy four dollars. When I got home, discovered it was one hundred seventy four dollars. Mirrors on truck were not adjustable. Difficult trip having to move around to see if traffic coming in lane I wanted to use to pass. One dollar and 51+ per mile. Truck had a significant pull to the right. Will look for alterative vendor in the future.MICHAEL FREDERIC N.
When accepting reservations UHaul should inform people if exact drop off times and what would happen if you are late. Clear informationRANDALL DEAN G.
Please give more clarity to the advertised "$19.95/day & 79 cents/mile" for the smaller rentals. I enjoyed being able to reserve my rental through the U-Haul app on my phone, but I never realized until we completed the payment on return (24 hours later) that I was actually paying $79.00, with 100 free miles. It was very reasonable, but just not what I was expecting when I set up the rental. The staff at Mas Auto in Lebanon was very helpful and professional. I highly recommend them.Laurie D.
Nothing they were very kind and help and professionalLori G.
It is handy and the people are helpful.Kathleen S.
The people running the location were friendly people. However, there is no room to get in and get out. Its extremely cramped. I was moved over to this location and deeply upset and wanted to file a complaint, I still might. It was EXTREMELY inconvenient and frustrating trying to get my uhaul. We needed a hitch and they had to give up an employees hitch to us because they don't have them stocked. I am frustrated in the UHAUL company and not the auto repair shop. It should be the company's job to have a uhal delivered to the location selected when renting a uhaul, not the customers job. If it is that way, then there should be a discount or inconvenience fee. Unfortunately Uhaul is the only company that has travel trailers for rent.Kimberly S.
Be organized. Don't waste customers, valuable rental time with avoidable or fixable mistakes.Julie G.
The person swiping my credit card could not make it work and kept licking his fingers and rubbing them on the back of my card. Basically licking my bank card several times. I was so shocked. I didn't know what to sayryan F.
Thank you for meeting our u-Haul needs with such short notice. :)Allen A.
Best uhaul dealer I have ever usedIrwin R.
The employees were not wearing masks, were very brisk, and did not give careful instructions.Rachel R.
None do the employees had on face masks. When I asked the person at the desk of they had a mask to put on they refused and we're extremely rude to me.Sarah W.