The uhaul store was very friendly....great location
Patricia D
Olayas Motorsports
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Layton, UT 84041
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I made my original reservation online to pickup a 21 foot trailer at Main Street Service and sales at 45 N Main in Layton, UT. I have used them before and they were awesome. On Wednesday November 13th I got a call and email asking me to change locations. I reluctantly agreed. I reviewed my requests for an adapter for the trailer lights which I had paid for at the time of the original reservation, 24 blankets and two hand trucks (appliance and boxes). I asked to drop the trailer off at Lutz Hardware in Camas, WA, the agent made sure that I could do that. When I got to Olaya's Motor Sports and they were not expecting us and he had no blankets, he had to go search for the appliance hand truck. He said he did not have the electrical adapter. We discovered that we did not need the adapter but he said I would have to go to the original dealer to get a refund and the blankets. His excuse was that corporate never sends him blankets or adapters. The owner was more interested in telling me about his professional racing career and pointing out each photo of him on the walls. I asked for the paper work to be printed out and he said: Don’t worry, will email it to you. I have been doing this for 25 years and have never had a complaint. e
Diane MManager was very impressive, little hard to find store but overall great service.
Craig MThe staff was excellent.I had such a pleasant experience with this staff. The nicest and professional people I have dealt with in a very long time. I hope they will be U-Haul reps for a long time to come.
William PThe location was disorganized and cluttered. The man that helped was overbearing and unprofessional. He setup the drop off at the wrong location.
Casey M