Really good service friendly staff I would recommend this place to anyoneJASON S.
Trailer Rental & Towing in Lawrenceville, GA at Qwic Ship Postal Inc
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Lawrenceville, GA 30044
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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The rental agent at this location (I don't recall her name) was extremely helpful and went out of her way to assist me with my rental.Aneesah R.
The vehicle was scheduled for pickup at 8:30 am via U-Haul's 24/7 program, but upon arrival the office was closed and the website told me to come back at 10 am. I was charged for gas although I returned it full.David M.
Hard to find. No Uhaul equipment visible from the main road. The attendant was not well trained and gave us the estimate charge written by hand on a scratch piece of paper. Would not go back to this location and definitely would NOT recommend this location to a friend or anyone.Laurie W.
I had booked this Uhaul weeks ago and made a reservation to pick it up in downtown and found out 2 days before that they had changed my location to pick up the Uhaul in a different city after I had been promised my previous location to pick it up at. On top of that inside of the vehicle was dirty and the person at the front desk was not friendly and had asked us a bunch of questions that we had already answered and turned in online which wasted our time. I will not be coming back here in the future and neither will my family.Nima N.
I was assisted Sarah , she was very nice and helpful.Maisha H.
Don't do anything differentMaxine S.
Sara the administrator handled my questions and concerns in a professional and helpful manner. Monica S.monica S.
I couldn't find the first location so took it to Cruise Rd location which was closed. One of your phone reps said I could bring the key this morning to check in. There was no one there, but a drop box on a light post. I called your 800 number, got cut off twice after 5 minutes on hold, third time spoke with a lady who had to transfer me to a scheduler to change drop off location. Finally completed satisfactorilly.satisfactorily. the cruise road allocation doesn't have sign on their door. 800 number people always tried to be helpful and understanding.bob E.
Location was shoddy, park was hard to locate. Parked in the back in a gravel lot well out of view. Food and trash on the floor board. Owner reached directly out to me to try and get information, which I did not appreciate. If something is needed, the business owner has no business calling me from their personal line asking for information I submitted to uhaul myself. Keys were not where the mobile pickup said they were, had to search the whole truck to find a poorly placed set of keys. Really poor experience. Will never pick up a truck from this location again.Kevin S.
Praise God !!! Sara served me very respectful, professional, kind and knowledgable. Super good in doing her job. Truck was good, had all I needed. I accomplished successfully with U- Haul service my need and very thankful for being an answer to my prayer. Blessings to you all , especially Sara.Raisa S.
The person who owns this location was 30 minutes late and did not even apologize. Possibly the least professional interaction I have ever had.David C.
Excellent Customer serviceNASIR O.
At the end of the day I did leave with the trailer I needed. They provided a service and the service was done. My moving accomplishments were met. The only thing I had an issue was their punctuality. I reserved a trailer online for 10am because their hours of operation stated they open at 10am. They did not arrive until about 10:30am. And because they arrived late I still had to wait another 10-15 mins for them to set up and open the business before i was attended for my rental. It was an inconvenience seeing that I had a personal schedule to keep. I understand being late to work at times but based on other reviews it's an ongoing problem that needs to be fixed. After all, this is a business that provides customer service, and to have returning happy customers the base line problem needs to be fixed. With the fear of the same situation happening again in the future, I will regrettably say this location does not have my business and I do not recommend this location to anyone else unless of course you dont mind waiting around. Side note: the owner did apologize and asked what she can do to make it better, but the deed was done.Federico F.
The picking-up part of this rental was one of the most frustrating, unprofessional business experiences that I have ever had. We arrived at our preferred pickup location (1290 Pleasant Hill Rd, Lawrenceville, GA 30044) at our arranged time (8am) only to be told that our pickup location had changed without our knowledge and that our new pickup location opened at 10am. No one had told us anything about that change up until that point! No calls, texts, emails, nothing! Needless to say, that threw the plan off for the entire day! The staff at our preferred pickup location were callous and completely unwilling to work with us, said that someone should have called us, and told us to call the main U-Haul customer service number, which no one ever picked up on. So, we had no choice but to rearrange weeks' worth of planning. A U-Haul representative finally called us to confirm our new 10am pickup...at 9:30am! We were irate by that point. Moreover, when our new pickup time came, we broke away from actively moving and arrived at the place before 10am. The new pickup location opened 20 minutes late (10:20am)! Again, at this point, our stuff is now sitting on the curb ready to be loaded in a truck...and we're waiting for our already-amended pickup location to open! Our blood was boiling. The lady who finally came was quite nice and sincerely apologetic, but by then our plans were beyond derailed, all because changes to our pickup were never communicated to us ahead of time. The truck was fine, but we will never be using U-Haul for rentals again in the future. There are too many other rental options available to potentially subject ourselves to this again. We will also be relaying this story to our family and friends for their consideration.Andrew M.
The location did not open at 9am as listed online and at the on the door of the business. There was also no key drop off.Kelly L.
Customer service was excellent!!MARSHALL D.
None, The young Lady was outstanding, very professional, helpful and courteous.Buster S.
Very friendly and great energylabrandon T.
Truck had significant damage and no gas. Airbag light was on in vehicle, crack in windshield stretched from one side to the other of the windshield. Keys were left in truck and nobody there to check in. Reservation changed so many times without my knowledge or consent. Bottom line my lawyer will be reaching out to uhaul in regards to a vehicle being used with an airbag deployment light on(this is illegal). My life should not be placed in uhauls hands without consent. Unacceptable and customer service couldn't be worse. I suggest you call me immediately with a refund and direct apology.Chase D.
My pick up time was for 9am, the store didn't open till 9:27am. After doing the online check in, the keys suppose to be under the seat but all doors was locked. I talked to someone at this number ?(770) 630-3978? and suppose to have a $50 credit. Don't see it on my statement.Sharon H.
Great clean fast courteous service!! Will continue to use!!SERLENA Y.
get rid of this location...pleaseChandler C.
Was good nice personMARISOL F.
Thank you so much again for the great service and pricing! We will continue to come here due to friendly atmosphere and owner. The owner even remembered us from last time! Thanks again.Brian W.