great customer serviceLOUISE LANETTE M.
Trailer Rental & Towing in Las Vegas, NV at Storage USA
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Las Vegas, NV 89156
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 5.0 Average Customer Rating
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THE PEOPLE THAT WORK THERE ARE EXCELLENT. THEY ANSWERED EVERY QUESTION I HAD AND WOULD RECOMMEND TO ANYONEISAAC K.
Very good customer service kind polite and helpful! Knows the job wellRAMONA W.
Thank you for the excellent service I received from friendly staff while renting a storage unit. I maintained a storage at that location since November of 2011. I have always been pleased with the level of cleanliness and professionalism of the staff. My belongings were always kept secure and safe. The grounds are always kept clean and safe. I will definitely recommend this storage Company to friends and family. Mrs. FittsTanisha J.
Keys were left in orange return key boxLuis P.
The manager was very nice , quick and made the rental easy and simple . Really nice guy highly recommend the facilityRobert B.
I reserved the truck online and declined the insurance as I didn't need it. After I returned the truck the associate never informed me that he charged me for it. I asked why I was over charged and was told that's how it is. Everyone is charged for insurance. I am very upset that I was not informed prior to renting the truck that I drove 7 miles. That's bad business and next time I'll contact other companies before I contact Uhaul. ?????Nicholas T.
Front desk lady that assisted me was nice and knowledgeable, truck was in great conditionLuis P.
Brandi was great, thanks for all your assistance!Jenesha J.
This service is convenient for after hours emergency situations. However, the process is very difficult and seems to be a bit racist and partial to non white members of the human race. Many more cross checks references , then more and more photos and references for blacks than whites. Stop the racism please.Terrelle T.
Good jobStephen B.
The trailer was originally supposed to be picked-up at a U-haul center near our work. We were advised the day before that we'd have to go to alternative site to pick-up the trailer because the site we reserved it at didn't have availability (despite the fact that the website guaranteed availability at this site). We specifically requested this site because of proximity - the alternative site was over 10 miles away. This was our only option per the phone call we received. When we arrived at the second location, it was a self-storage site. There was no one on hand to show us how to connect the trailer, how to hook it up or anything. The work all had to be done by us - the renter - and we were not familiar with this type of trailer. So, no assistance at all was provided! Customer service was horrible. The clerk at the self storage advised us that we could return the trailer to the U-Haul center and not back at that location because it was closer to where we worked and because they didn't need it back. After our rental period, when we arrived at the U-Haul center, the technician there indicated that we could only return it where we got it or pay an additional fee for a one-way rental. I advised them that the self-storage place didn't want this trailer back and specifically asked us to return it to them. They wouldn't budge. Again - horrible customer service. I really believe that the only reason U-Haul is able to remain in business is because they are the only game in town - they know it and they act like customers don't matter. Overall, it was a very bad customer service experience. Unfortunately I'll probably rent from them again - but I'll be holding my nose the whole time.Jerry J.
This was not my requested location of picking up the truck. In fact, it was very inconvenient having to go 34 miles out of my way to pick it up, not to mention, the extra gas. Also my scheduled helpers didn't happen, they texted me asking the questions of how much was there and what was to be moved, I gave the time and location, no more conversations after that. The day of, I tried calling and texting to ask were they coming; no response. I had to do the job, without the help that I had paid for. Another bad experience with Uhaul.Glenda S.
Phone customer service was horrible. Never dealt with the people here.Natasha L.
Answer the phoneRey'Shawn R.
I put the same amount of gas in the U-Haul as when I got it and I was still charged a fee after I returned it. I do not appreciate the extra $17 chargeJessica J.
I did not like that I booked two weeks ahead for 7.30 am told that I had to travel 10 miles to a different location and they did not open until 8.30 I had booked on Freemont st because I was staying near by and went into the office the day before confirm the appointment and to make sure that that they had the 26 foot truck This is not the first time that this had happenedPeter L.
Brandi is an excellent U-Haul representative. She is kind, polite, knowledgeable, and a joy to work with. Kudos to Brandi !William Z.
Need to answer intercom or phone more frequently, using this contract company as a drop off for uhaul, needs specify what equipment they except, prior to customer chooses the drop off because it to much confusion as a customer and they are rude and customer service is badLeslie A.
Pleased very friendly, great locationAnthony C.
great service and Antoinette was the best manager!Erik B.
Best service!Alan C.
Brandy is awesome,a assett to Humanity!Shadia J.
Nothing! The truck was ready when I arrived. It was maybe 10 minutes tops from arriving and leaving with the rental. Excellent job!Tina F.
Quick service. Friendly staff. Well maintained truck.John S.