The trucks are kept offsite and it was dirty inside and the ramp was covered in gravel when we pulled it out. The people are friendly and helpful, just be aware it may be dusty inside truck.Pam S.
Trailer Rental & Towing in Lakefield, MN at United Supply True Value
(Distribuidor de U-Haul del vecindario)
Lakefield, MN 56150
Services at this Location:
- Lun.- vie.: 8 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Lakefield, MN 56150
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Being all old school the staff helped me out a bunch,, thanksJohn P.
This was an awful experience. Despite having my truck reserved ahead of time, it took 45 minutes to get the keys and have it processed so I could leave - delaying my entire day and causing me to ultimately miss an appointment for my move. Extremely dissatisfied.Christopher N.
This was a nightmare! I was overcharged (mileage) - charged for things w/o even asking me of I wanted them (Safe Move) - lied to by customer service that they were reversing the charges - trucks are not even kept on site, but instead we were led down a gravel road out in the country to a private house to get it. The customer service rep told me that this isn't even allowed. Never again with this location.Tammy S.
Hardware owner was very rude. The worst customer service ever at any uhaul location.Greg L.
I was frustrated with my Uhaul order not being ready. I had my order sent 3 weeks in advance. Vehicle was not ready and we had to waste an hour doing paperwork. The other frustrating part is, I ordered 2 dozen moving pads and dolley, which I had to drive to another store 40 miles from pickup site.Christopher V.
I have never met such helpful and knolagble people. They were courteous and made our moving experience so easy.LENSEY L.
Very polite staff.CHUCK B.
Could have been cleaner, it's the time of year. I actually took it to the car was before I loaded it for my trip.Barry V.
Rental agent did not know how to run program he called someone for help and they gave him a different number to call. While calling that number his personal cell phone rang, he answered that call and walked away from the counter. After about 10min he finally came back and finished the call with the person that was trying to help him with my reservation. The person on the phone finally had to complete the transaction for him and I was finally able to get on my way. There was another person working be she did not seem to know any more about the system then the guy helping me. Upon return the woman was there to check me in and she fumbled around for awhile finally said she thought I was done and told me to make sure I didn't get double charged the following day. I don't know if this is a training issue or what but very dissatisfied.Amy S.
Very friendly, easy to do business with.DARCY M.
Dropped vehicle on Sunday. Very easy process. Thank you!Jeffrey R.
Milage on contract and actual mileage on truck were not the same. Did call customer service and they were very helpful in making note of what was correct. The truck we had was almost new and drove very well.Sharon B.
Wonderful, fast service. Much better than my first experience at a different location.Kelsey M.
I wanted to reserve a truck in Spirit Lake Iowa and instead had to go to Lakefield MN to get it, which cost over an hour of time that put everything behind schedule. I was quoted around $270.00 to $300.00 for the rental and the total ended up being $440.00. I will never use Uhaul again. not a good experience, inconvenient, added alot of extra time, and way too much money.Rachel T.
It would be nice if there was a specific location marked for the truck to be parked. There was construction in the area, so it was probably messier than usual. Not sure if the people who run the location have much control over that. It is the closest place for us to return a rental truck, so we would use it again if needed. We returned the truck on a Saturday when the office was closed.karen H.
location people are great. I have been charged twice for 1 day. how do I get this correctedLarry B.
Appreciate the friendly and helpful service of the staffPERRY F.
I was given a key and sent a couple blocks away to pick up the truck on my own, which was not a 20' truck. My paperwork said that there was a 1/4 tank of gas. There was only an 1/8. I went back to the pickup location to let them know. He changed the gas by marking and initialing the mistake. Uhaul sent me an email saying that I was picking up a 20' truck. You left me a 15' truck. I requested a 17' truck. Therefore, I could not bring all that I needed to bring. I was offered a trailer to pull behind. That was not an option for me and YOUR mistake. I will be renting a truck in the spring and fall, making this trip twice a year. I would not use uhaul again. I was sent $50 for the different size truck. Not enough to cover what I couldn't bring back with me. The first trip this spring went well, other then needed more miles, as I did this trip.BARBI B.
the employees at United Supply True Value had a very difficult time getting the paperwork completed thru the computer before we picked up trailer; computer/software with uhaul did not work well!NANCY W.
The truck ran good, heat worked. Only complaint would be it was a bit dirty. I found some trash including a wrapper and an empty coffee bottle in the cab and I cleaned that up to prevent a service charge to me. The truck needs it's wipers replaced. I'm just glad it wasn't snowing or raining because those wipers would have been an issuePATRICK A.
I have had some bad U-haul experiences in the past, but this location is awesome. The staff have always been honest and fair to deal with.Alan G.
I was very pleased with the service and how accommodating True Value was.phil H.
They went out of their way to get me the equipment I needed.EARL A.
We requested pick up in Storm Lake, IA. This was the closest one for us to pick up. It was an extra 85 miles worth of gas to get where we needed to be.MIKE E.