I did not know that if I picked it up at 10;30 it had to be back by 10:30 so I am charged 20$ for other day for 4 hours which is fine I should have known better I guess. Not really happy with the additional $8 for coverage but what ever I did not realize that a trailer is not tall enough to haul a refridgerator until I started loading it. that really screwed my moving plans I will have to make another trip back with an empty truck to take care of that.ROBERT H.
Trailer Rental & Towing in Lafayette, LA at B&S Dry Ice Sales
(Distribuidor de U-Haul del vecindario)
Lafayette, LA 70503
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mié.: 8 a. m. - 5 p. m.
- Jue.: 9 a. m. - 12 p. m.
- Vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Lafayette, LA 70503
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
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This is the worst Uhaul experience I ever had I picked up the van on Saturday morning, returned it Sunday morning in perfect condition, on Tuesday afternoon I noticed $276 missing from my account from Uhaul, accusing me of scratching the van 3 days later, I'm highly pissed off and I am demanding my money back!!!!Reginald J B.
Very easy to park when I arrived.JOHN G.
Service was excellent! Quick and easy, and the trucks were exceptionally well kept.Jason L.
A good servingLeroy M M.
Everything was very satisfactory ðŸ‘ðŸ‘ðŸ‘Sirreginald M D.
Very efficient and great location.Kim T D.
Pickup time was at 11:30; ended up waiting for vehicle 50 minutes after pickup time.Brett K.
So far so good. The store and employee are really helpful and friendly. But there`s a new online return or drop off system that doesn`t work very well. It confused me and I have to make a phone call to confirm and let someone know I returned the key just in case I got extra charge. I got a message ask me to log in mileage and gas level. After I dig the receipt out and double checked the mileage right before I went to bed, the system asked me to log into my account. I cannot, always password error. I even tried to change the password, error "try to change it again later". It becomes a dilemma. Hope the new "shared-truck system" works better with less hassle.Luke H C.
Have all the extra equipment that was advertised. LIKE FURNITURE DOLLYSChandler S S.
Very rude and unprofessional. Called several times about bringing rental back a day late. No answer. No voicemail. These people should not be in business. Pick another uhaul dealer if you can.TODD L D.
The business was very unprofessional, unprepared, and did a poor job of explaining things to me. They were late to give me my rental and there was no one in the office when I arrived at 3:30pm. It was a very anxiety and stress producing experience. I would never rent from them again!Matthew K S.
Have a better representative!!!!Shaun W.
They were great.Michael P.
Everything was great to meHerbert R.
It took over 45 for the man to complete my reservation & I was the only person there. I had entered everything online before arriving but was told my reservation could not be pulled up. He then proceeded to enter a manual reservation. It took 3 attempts before he could get everything entered into the computer correctly. The man was elderly so I didn't say anything at the time. I've rented many of these trailers & never had it take so long. He was not familiar with the computer. He needs more training or needs help.Allison C.
Be more upfront about the rental agreement. Because I'm white and my daughter is black, he acted like he couldn't find them when picking up the truck Almost like he didn't want to rent to them She stated he didn't disclose anything about tires and roof not being covered.Kylor D.
I don't have any complaints or recommendations. I am completely satisfied with the location and customer service. The property manager was very pleasant and helpful.Ashley E.
This app wasn't as useful as I'd hoped! I tried to check it in Sunday, June 28th, but the site wasn't letting me check it in. And of course the location was closed. So I got charged for an extra day. So ultimately I was not happy about that.Mercedes D.
I ordered boxes and they were simply cancelled because the location didn't have them. It really put me in a bindRandall M.
First let me start by saying the customer was horrible. When I arrived I told her all the problems that I had while the truck was in my possession. She didn't have a name tag so another unprofessional issue. I told her the horn didn't work which is a safety hazard and someone almost hit me. The door didn't close properly and when I told she said uhauls always getting hit so I guess risk my life huh (BLM) I told her the air doe not cool properly she argued me down saying it does spitting in my face with this COVID-19 outbreak. She did not have a mask on. Point blank period worst service I ever experienced I will never return and I will be writing bad reviews.ANTENESIA J.
U-Haul always provide good customer serviceKimberly M.
Well I would like to have the equipment I requested added . Ask for a dolly.Anthony C.
Professional service, didn't take long to get my paperwork and rental.DYLAN J W.